Questionnaire for businesses that use Customs’ appointment service

Transactions at customs offices have decreased while e-services have developed. However, visiting a customs office is still necessary in some cases.

We are planning changes to how far in advance an appointment must be booked in the Customs appointment service.

We would like to hear about your company’s needs. Answering the questions will only take a few minutes. The questionnaire is open until 8 March 2026.

Answer the questionnaire with a Webropol form.

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Thank you for your answer, it is important to us!

Finnish Customs, Customer services

More information

asiakaskyselyt@tulli.fi