Accessibility of Customs’ online services

We develop our online services according to the needs of our customers. We always take account of the accessibility requirements when planning new services and developing existing ones. We want to provide everyone with access to our services on an equal basis.

The Finnish Act on the Provision of Digital Services obliges the authorities to comply with the accessibility requirements. The requirements set out in the act will not enter into force at the same time; there are transition periods depending on when the online service was published.

Feedback on accessibility

You can give feedback on the accessibility of our services by sending email to [email protected].

Accessibility statements

Online services that will be in compliance with the accessibility requirements on 23 September 2019:

Online services that must be in compliance with the accessibility requirements on 23 September 2020

  • and the customs duty calculator
  • the Customs Laboratory
  • the Customs Museum
  • Tullikoirat (Customs dogs, in Finnish)
  • Intrastat declarations
  • Import clearance
  • Export declarations
  • Transit
  • Uljas, statistical database for international trade in goods
  • Entry and exit declarations
  • Åland tax border declarations
  • Attachment Upload
  • Portnet (with Traficom)
  • The Finnish Tax Administration’s services maintained by Finnish Customs: The online service for car tax, the online service for excise duty (in Finnish and Swedish) and the EMCS service