In some situations, you can also visit our customs offices. Some of them offer services only by prior appointment. Please check in advance what services are available at the customs office. Travellers need not book an appointment when crossing the border.
No customs information is provided at this number.
Information for private customers
24/7: smoothness of foreign trade, fallback procedures
Inspection of commercial traffic, air freight and goods
Service hours for goods traffic: Monday to Friday 8 am–4.15 pm, and Saturday to Sunday by appointment 8 am–4.15 pm
Book weekend appointments by 2.15 pm the previous day by email firstname.lastname@example.org or by phone tel. 0295 527 170.
sea traffic matters (e.g. border control, visas, victualling, shipping permits)
Sevettijärventie 12245 B 6, 99940 Näätämö
Mon–Fri 8 am–7 pm,
Sat 10 am–7 pm, Sun 12 pm–8 pm
Mon–Fri 9 am–8 pm,
Sat 11 am–8 pm, Sun 1 pm–9 pm
Åland Islands tax border information