Maintenance of AEO authorisations

When the AEO authorisation has been granted, the AEO is expected to promote security in their supply chain and monitor as well as develop their own activities according to the AEO requirements. The legislation and the AEO guidelines require control measures by both the AEO and the customs authority. Customs monitors that the AEO continuously fulfils the requirements for the granting of the authorisation, also in terms of in-house control.

The aim is to ensure that the AEO manages the risks of the supply chain, identifies error situations and deviations and corrects the activity when needed. Predicting risks and their effects is usually most effective when the control is integrated as a part of the company’s own systems for risk management and control. 

The AEO must inform Customs of all matters that have emerged after the authorisation was granted, which may influence the validity or content of the authorisation. 

Notify Customs if the company’s details change

If there are changes to your company’s AEO information, you should notify Customs via the eAEO service using the “My AEO applications” browser tab. Edit the information as follows:

• In the eAEO service, select “EAEO” from the menu, and then “My AEO applications”.
• Select “Request amendment”.
• Enter the changed information and select “Send”.

The service shows the following information:

1. Basic details of the company (this section cannot be edited)
2. Authorisation type applied for
3. Identification of the company (EORI number) (this section cannot be edited)
4. Legal status of the company
5. Date of establishment
6. Address of the office where the main accounts of the company are stored 
7. The company’s business ID or Tax Identification Number (TIN)
8. Name and contact details of the person(s) in charge of the company’s customs matters
9. Name and contact details of the person responsible for the application (person in contact with Customs)
10. CEO of the applicant company or a person otherwise exercising executive authority in that company’s administration
11. Business address
12. Roles in the supply chain
13. Member States where the company has customs activities
14. Information on border crossing point
15. Existing simplifications, facilitations and authorisations
16. Consent to the exchange of AEO authorisation information content to ensure implementation under agreements or arrangements with third countries, mutual recognition of AEO status as well as related security measures
17. Sector of the economic activity
18. Permanent business address (you should complete this section only if your company has a branch office in another EU country that engages in business activity subject to customs legislation)
19. Address where the main logistics functions are carried out (this section is to be completed only when a branch office located in another EU country is provided in section 18)
20. Address of the office where the customs documents are stored and available 
21. Consent for publication of the AEO authorisation in the list of authorisation holders
22. Size of applicant
23. Attached documents
24. Signatory (this data field cannot be edited). The signatory must be the person who signed the original application.

If you wish to amend information other than what can be amended in the service, please notify Customs about the information in the eAEO service. Send your message on the “My AEO authorisations” as follows:

• In the eAEO service, select “EAEO” from the menu, and then “My AEO authorisations”.
• Select “Provide information”.
• Enter the topic of change in the description of information that may affect the continuation of the decision, and select “Send”.

You can message Customs about the following changes, for example:

• new board chairperson
• new premises
• corporate restructuring (division, merger, transfer of business, acquisitions)
• outsourcing of functions
• new data systems
• other significant change to customs transactions.

You can also notify Customs of changes in advance and send related questions by emailing aeo@tulli.fi.