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Contact information

 

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Do you have a question about a cleared parcel that has not been released?

Your parcel may be stuck due to Posti’s handling fee. Please visit the Posti website and check.

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Coronavirus (COVID-19) and Customs activity

Transports of goods and electronic customs clearances will continue as usual despite the coronavirus. Follow the instructions tulli.fi/en/coronavirus. For more advice for travellers, visit the websites of the Ministry for Foreign Affairs and the Border Guard.

                            


Map of Customs offices

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Payment methods accepted by Customs

In transactions with Customs you can pay duties and taxes or lodge guarantees with these payment methods: cash, cheque, Visa Debit / Credit, Visa Electron, Master Debit / Credit, Maestro and V Pay.

Call prices

Customs’ service call prices

Chat pilot project

Information on the chat pilot project