This is our new, official website from 24 April 2024. The pages in English are still under construction. If you can’t find the information you need on these pages, use our old website in English.

Call prices

The cost when calling from a landline to Customs information services beginning with +358 295;

  •     local network charge
  •     when calling from a mobile network; mobile phone charge
  •     when calling from abroad; international rates.

Queuing is also subject to a charge.

The amount of the local network charge and mobile phone charge depends on the prices of the operator used by the caller. If you have a phone plan, you should check with your operator whether 0295 calls are included in the plan.

Tip-off hotline

Calls from Finland to the Customs tip-off hotline 0800 1 4600 are free of charge.

The Customs tip-off hotline is intended for tips regarding urgent customs crimes. No customs information is provided at this number.