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My Details

If you are a private individual: If you are looking for a customs clearance decision, it is available under “My declarations” in the Import Declaration Service for Private Persons. Read more

Go to My Details

The My Details service is intended for businesses that have been issued an EORI number.

In the My Details service, you can check the details of your company, such as

  • the details of the company’s head office and branch offices, such as trader office code, contact information and e-invoicing address
  • the reservation status and GRN of comprehensive guarantees
  • details of imported CBAM goods.

You can also update your company’s contact information, view the identifiers of your company that can be found in Customs’ register and download periodic filings. In addition, the service allows you to manage the contact information of your message exchange contact persons.

Logging in and mandates

Logging into the service requires identification.

To act on behalf of a company, you will need the mandate “Viewing of customs activity customer data” or “Updating customer data of customs activities”. 

With the mandate for updating data, you can not only view data, but also provide or change e-invoicing details, contact details of the company’s offices and message exchange contact person details. 

You can download periodic filing documents with the mandates “Viewing of customs activity customer data” or “Updating customer data of customs activities”.

When acting on behalf of a company, you will also need the mandate “Customs clearance”, if you want to download details of CBAM goods.

Read more about granting mandates.