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Transit fallback procedure

Transit declarations are lodged electronically either via the Customs Clearance Service or via message exchange. The fallback procedure is used if the customer’s system or Customs’ system or the connection between them is not working.

  • The fallback procedure for the Customs Clearance Service is a declaration in document format.
  • The fallback procedure for message exchange is either a declaration lodged via the Customs Clearance Service or a declaration in document format.

You need a permission from Customs to use the fallback procedure when you use a declaration in document format as the fallback procedure. 

Authorised operators

  • Authorised consignors of T transits and authorised consignees of T or TIR transits must use an electronic form to request permission to use the fallback procedure: Transit fallback procedure (webropol form)
  • If the company cannot use the online form, the permission can be requested using the form: Request for the use of fallback procedure (Customs form No. 289, in Finnish) or a free-form request with the same information by email to: spake.passitus(at)tulli.fi
  • The request also serves a permission to use the fallback procedure.

Other operators

  • When the transit procedure is started as a standard T transit procedure or a TIR procedure at the customs office of departure, the holder of the procedure/declarant must, at the customs office of departure, orally request permission to use the fallback procedure. Customs gives permission by accepting the T transit declaration or TIR Carnet for processing without an electronic declaration.

Planned downtime

Customs’ notice of planned downtime also serves as a permission to use the fallback procedure during the downtime. You can subscribe to Customs’ downtime and disruption notices to receive them by email. Customs notifies of planned downtime with an advance notice at least two days in advance. When Customs notifies that the planned downtime is over, the use of the fallback procedure ends.

Unplanned downtime

A disruption notice sent by Customs by email also serves as a permission to use the fallback procedure. Customs will send a notice when the disruption is over. At the same time, the use of the fallback procedure ends.

End of the fallback procedure

Customs must be notified when a fallback procedure has ended. The notification is deemed to have been submitted the next time an electronic transit declaration is presented for approval.