Leaving documents in Pasila or visiting the Customs facilities as a guest
The head office of Finnish Customs is located at Pasila office centre, address Opastinsilta 12, FI-00520 Helsinki, Finland.
Please note that Finnish Customs has no customer service point in Pasila. See contact details of other customs offices.
Arriving to leave documents
You can leave documents in the Customs letterbox located in the B-wing of the office centre, in the elevator lobby on the 2nd floor. Documents can be left in the letterbox on weekdays between 8:15 and 16:15.
The documents will be recorded as received on the date they were placed in the letterbox. You may also ask a Customs employee to give you an acknowledgement of receipt.
Click here for more information about how to send documents to Finnish Customs in electronic format.
You are arriving as a guest
If you are coming to visit the facilities of Finnish Customs, please register at the information point of Pasila office centre. The information point is along the office centre’s street-level passageway, Aurinkoraitti. Follow the instructions given by the person who invited you and the information point employees.
Traffic connections and parking
Arriving by bus or tram
For routes, stops and schedules, please see the Journey planner.
Arriving by train
All local and long-distance trains stop at the Pasila station.
For schedules in the area operated by HSL, please see the Journey planner.
For the schedules of long-distance trains, please see the VR website.
You can access the office centre passageway, Aurinkoraitti, via a glazed walkway from the eastern doors of the station. The walking distance is some 200 metres, and the route is accessible.
Arriving by car
You can park your car free of charge in the office centre customer car park at Asemapäällikönkatu 11. Get a customer parking permit from the office centre information point along the Aurinkoraitti passageway.
You can walk to Aurinkoraitti through the glass door of the customer car park. The walking distance is some 100 metres, and the route is accessible.
Please note that if your visit at the Customs facilities will take more than four hours, you must park at P-Veturi or Triplaparkki, which are subject to a charge.
Arriving by bicycle
You can leave your bicycle in a bicycle stand in the office centre customer car park at Asemapäällikönkatu 11 or outdoors, on the north side of the office building.