Customs Information Service

General advice for business customers

Mon–Fri 8 am–4.15 pm

For example, you can ask about the following subjects:

  • commodity codes and taxes
  • import and export restrictions
  • help with getting started with import and export.

Business Information 

Specialised information for businesses

Mon–Fri 8 am–4.15 pm
vs99Tglox1jZvyyhgNuiYv7CJT6ngabihraflgvel

For example, you can ask about the following subjects:

  • when to apply for an authorisation granted by Customs and what are the authorisation requirements
  • when do I need a guarantee
  • when to initiate message declaration and what does it mean for my company

We aim to answer your enquiry within three working days. If your matter is urgent, you can call the advice line “General advice for business customers”.