Customer service continues normally at other customs offices than Vaalimaa, Imatra, Nuijamaa and Niirala
In accordance with the decision made by the Finnish Government, the border crossing points of Vaalimaa, Nuijamaa, Imatra and Niirala will be closing starting on 18 November 2023. After this, there is no customer service available at these customs offices. However, customer service is available normally at all the other customs offices.
For example, you can verify T2L documents proving Union status and certificates of origin, such as EUR.1 or A.TR movement certificates, at any customs office that is not closed through the Government's decision. You can also have EUR.1. and A.TR. movement certificates verified by post at Kotka customs office.
You can check alternatives for your customs transactions and the service hours of the customs offices on the Finnish Customs website.
More information:
- Customer notice, 17.11.2023: Border crossing points of Vaalimaa, Nuijamaa, Imatra and Niirala are closed as of 18 November 2023
- Finnish government press release on 16 November 2023: Government decides to close the border in Southeast Finland
- Finnish Food Authority press release on 17 November 2023: The closure of border crossings affects the transport of animals, animal products and plants