The payment of customs duty refunds is delayed

Publication date 19.7.2021 16.32
Press release

Finnish Customs is renewing its data systems in stages. As part of the renewal of the customs declarations for import, the payment systems of Customs are also renewed. The changes are based on the multi-annual reform of the EU customs legislation, which aim is to offer customers smooth electronic customs declaration systems.

Customs can be requested to correct any imposed customs duty for lowering the amount and for getting a refund. If an amendment of a customs clearance decision is requested for a declaration submitted in the Import Declaration Service for private persons, in the Customs Clearance Service or by message exchange  after 19 April, the processing time is longer than usual because of the system reform.

Duty refunds will be paid from the end of September. Customs processes amendment requests in order of receipt.

We apologise for any inconvenience this may cause our customers.

More information:
Uudistuvan lainsäädännön ja tulli-ilmoittamisen tiedotteet