Skip to content

This is our new, official website from 24 April 2024. The pages in English are still under construction. If you can’t find the information you need on these pages, use our old website in English.

Users of our online services for imports: please answer our usability questionnaire

Publication date 19.11.2021 9.00
Press release

We have published a user questionnaire in the Customs Clearance Service for businesses and in the Import Declaration Service for private persons. If you use these services, we would ask you to spend a few minutes filling in the questionnaire. 

We are hoping to gain a better understanding of what is important to you as a user when it comes to improving the usability of the services.  Thank you in advance for your help! 

Customer notice