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Users of our online services for imports: please answer our usability questionnaire

19.11.2021 9.00
Press release

We have published a user questionnaire in the Customs Clearance Service for businesses and in the Import Declaration Service for private persons. If you use these services, we would ask you to spend a few minutes filling in the questionnaire. 

We are hoping to gain a better understanding of what is important to you as a user when it comes to improving the usability of the services.  Thank you in advance for your help! 

Customer notice