Users of our online services for imports: please answer our usability questionnaire
We have published a user questionnaire in the Customs Clearance Service for businesses and in the Import Declaration Service for private persons. If you use these services, we would ask you to spend a few minutes filling in the questionnaire.
We are hoping to gain a better understanding of what is important to you as a user when it comes to improving the usability of the services. Thank you in advance for your help!