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There are still delays in the payment of customs duty refunds

Publication date 3.12.2021 9.28
Press release

Finnish Customs is implementing new IT systems in stages. As part of the changes to import declarations, the payment systems used by Customs are also undergoing changes. Due to these changes, the processing times of applications for amendment of customs clearance decisions have become longer. The average processing time for the applications is currently about 8 months.

We apologise for any inconvenience caused by the delay in processing the applications. We process the applications in order of receipt. Completing the application with care will speed up its processing.

The changes are based on the multi-annual reform of the EU customs legislation, which aim is to offer customers smooth electronic customs declaration systems.

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