Customer service point at Helsinki West Terminal is moving on 26 February 2025

The customer service point of Sea Customs at Terminal T1 in Helsinki West Harbour will be relocating on 26 February 2025. The new service point will be located at the Olympia Terminal at the address Olympiaranta 1, 00140 Helsinki. The new service point will be available in accordance with the timetables for ferry arrivals. 

Service by appointment available at Vuosaari service point

If you prefer service by appointment, you can contact and visit our service point at Vuosaari Harbour. The service is available from Monday to Friday, 8.00–16.15. You can book an appointment at the service point by email or phone. Please book your appointment at least two hours in advance. If you wish to book an appointment for 8.00 the following day, please do so no later than two hours before the end of service hours the day before. 

Contact details of the Vuosaari service point: helsinki.tavaravalvonta@tulli.fi and tel. +358 40 332 1721.

Contact details of the Olympia Terminal service point: helsinki.asiakaspalvelu@tulli.fi and tel. +358 295 527 168.

Current opening hours for the customs offices are available on our website.