Finnish Customs’ change negotiations ended — the new organisational structure and the allocation of resources strengthen Customs' role as a security authority in a changing operating environment

The need for change negotiations was based on the organisational reform launched as part of the implementation of Customs' strategy, including changes in the management structure and tasks. The strategic focus of Customs' operations has changed and safety will come first for us in the future. With the changes now being made, Customs is responding to the expectations set for it by the partners of public administration and business life, and society as a whole.

The change negotiations involving all Customs personnel have ended. In the negotiations, a consensus has been reached on Customs’ new organisation and on changes related to the management structure and tasks. The change negotiations were not aimed at personnel reductions. 

- The aim of the change negotiations was to allocate Customs' resources in accordance with the requirements and needs of the current operational safety environment, so that Customs' operations continue to serve the needs of society effectively. At the same time, our management system will be streamlined so that power and responsibility will meet better in the future and enable more efficient operations, says Sami Rakshit, Director General of Finnish Customs.

The bases for the change negotiations were changes to Customs’ organisation, tasks and regional placement of positions, which is why the negotiations were conducted on grounds of redundancy. Redundancies may follow if the positions offered due to the changes are not accepted. For this reason, the number of possible redundancies cannot be predicted.

The new customs organisation is due to enter into force in spring 2026.