Interruption in telephone services of the Customs Information Service on 13 February 2026 from 9.15 to 12.00

The telephone services of the Customs Information Service are out of use on 13 February 2026 from 9.15 to 12.00.

The interruption concerns the following numbers:

• private customers, general information, tel. 0295 5201
• private customers, customs clearance advice, tel. 0295 5206
• corporate customers, general information, tel. 0295 5202 
• corporate customers, user support for online services, tel. 0295 5207 (dial 1).

Other Customs service numbers operate normally. See the contact details on the Customs website.

We apologise for the inconvenience caused.