Travel documents

The Finnish Border Guard is responsible for the border controls of people at the border crossing points. If you have any questions about travel documents upon border crossing, please contact the Border Guard. You’ll find the Contact information and the travel document guidelines of the Finnish Border Guard as well as the FAQ about travel.

For more information about travel documents, please contact the police, the authority responsible for issuing passports and identity cards: Police - Passports, identity cards, permits

For more information about Finnish citizens’ travel documents, please go to the website of the Ministry for Foreign Affairs.

Any questions?

Contact Customs Information Mon–Fri 8 am–4.15 pm

Please have a look at the frequently asked questions.

If you have a question about the arrival of parcels, its contents or the handling fee, please contact Posti.

Customs Information Service