You can declare the gift consignment personally or authorise someone else to declare it for you via the Customs Import Declaration Service. You can also buy the customs clearance as a service from the transport company. Read more about the customs clearance alternatives and about declaring goods.
- Log in again to the Import Declaration Service for private persons.
- You can find the declaration and the request for additional information on the page My declarations.
- Follow the instructions in the request.
- For more specific instructions, see the message sent by the customs clearance team. You will usually be asked to upload and send the order confirmation or some other document. You can also send the documents by email to the email address provided in the service.
- Regarding gift consignments, you usually need to know what the gift contains and what the value of the contents is. Ask the sender (consignor) of the gift to provide this information in writing, for example by email or text message, and send the information to Customs.
Customs cannot process your declaration without the additional information.
For declaring your gift, you need the following:
- arrival notification from the transport company
- information on the gift and its value, for example, a free-form account on the value or a receipt on the goods. (If necessary, ask the sender for the account in advance.)
- Customs may also wish to see other documents.
Ask the sender for an account of the content and value of the gift consignment.
Read more: Clearing gifts through Customs