You may have declared an order which will arrive only in part. A part of your goods will be delivered to you later. What steps you should take depends on the total value of your order.
When you are notified of the arrival of your subsequent delivery, do this:
Call the Customs Information Service at 0295 5206 (weekdays from 8 a.m. to 4.15 p.m.).
If you are located in the Åland Islands, call the number 0295 521 004 (weekdays from 9 a.m. to 3 p.m.).
Before calling, make sure that you have all the necessary information and documents. You will need
The Customs Information Service will instruct you further on what to do.
When you are notified about the arrival of your subsequent delivery, do this:
Read the instructions on how to apply for a revised decision.
Read more about customs clearance here: Declare your parcel.
Please have a look at the frequently asked questions.
If you have a question about the arrival of parcels, its contents or the handling fee, please contact Posti.