Skip to Content

Ordering goods online

It’s easy to order goods from abroad, but the goods may be subject to restrictions or prohibitions, and you may have to clear your goods through customs and pay taxes.


Before you order goods online

Declaring goods online


Before you clear your product online, find out the commodity code

  1. See if you can find the product you ordered on this List of goods in the Import Declaration Service. If the product is on the list, you don’t need to start finding out the commodity code.

  2. If you don’t find the product on the list, find the commodity code for example in Fintaric.

  3. If you don’t find the commodity code in Fintaric, ask the Customs Information Service. Tell us what the product is, what material it is made of and how it works.


Customs clearance of online purchases

Click on the icons and you’ll find more information.

Do your purchase online

The parcel arrives in Finland at the carrier’s warehouse. The carrier sends you an arrival notice, after which you are to clear the consignment through Customs.

Clear your parcel online

TULLI.FI

The carrier delivers the parcel to you

Cancelling and returning your purchase

TULLI.FI

Appeal form and completion instructions

TULLI.fi

Elsewhere on this site


We want to improve our website together with our customers. You can give us feedback by clicking “Send feedback”.

Send feedback