Customs Information Service
The Customs Information Service offers you advice in all matters related to customs activities.
Please contact Posti if you want to ask
- why a postal parcel you have cleared has not been released from Posti,
- about a postal parcel’s notice of arrival, or the contents or location of the parcel.
In matters involving car tax or excise duty, please contact the Tax Administration.
The online form Contact Customs Information will be unavailable for the time being. Read more: Upcoming changes to our customer services