How are tasks divided between Posti and Customs?

Posti transports postal parcels that need to be declared and sends notices of arrival for them.

Posti stores the parcels in its warehouse until they have been declared.

When the parcel has been declared and the required payments have been made, Posti will deliver the parcel to you.

Posti returns consignments that have not been declared or retrieved.

The customs clearance is submitted to Customs and the import duties and taxes are paid. You can clear the goods and pay the import duties and taxes in Customs’ Import Declaration Service.

Customs does NOT transport or store consignments, submit notices of arrival or return consignments.

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