User instructions for the Import Declaration Service

For private persons

Guidance on how to use the service:

Guidance on customs clearance on this website:

For businesses

Guidance on how to use the service:

Guidance on customs clearance on this website:

Points to consider

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Contact Customs Information

The Customs Information Service offers advice from Monday to Friday 8 am–4 pm. Have a look at the FAQ or contact us with your question.

Customs Information Service

 

General instructions for businesses

General instructions for businesses offers advice from Monday to Friday 8 am–4 pm. Have a look at the FAQ or contact us with your question.

Customs Information Service


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