Message exchange between a business and Customs refers to electronic transfer of data using declaration messages of a specified format. Message exchange is the declaration method of choice if the business has a large number of declarations that contain several goods items.
Message exchange can be used in import (import customs declarations), in export (export customs declarations), in declaring the entry and exit of goods, in transit (T1 and T2 transit declarations and electronic TIR Carnet declarations), for declarations for customs warehousing, for Åland tax border declarations and for statistics declarations concerning intra-EU trade.
Requirements for message exchange:
- Data communication links for transmitting messages.
- Software for creating and sending declarations to the various systems of Customs.
- Authorisation for message exchange granted by Customs.
- Testing the applications and data communication links with Customs.
- Competence in the procedure(s) to ensure that the submission of declarations runs smoothly.
Applying for an authorisation to use message exchange
You apply for an authorisation to use message exchange by completing customs form 934 or by using the Application for message exchange with Customs, the UTU system form 1092e. You can indicate in the application to which system or systems of Customs your company intends to send declarations.
Your company has decided to apply for message exchange with Customs
Choose the method for message exchange
- Decide whether you will apply to become a message declarant of Customs (you will generate and transmit the messages) or whether you will use a service provider for direct message exchange (the service provider will generate and transmit the messages on behalf of another company).
- Read the service description for direct message exchange.
- Read the Introduction to message exchange with Finnish Customs.
In your own environment, you shall implement services that enable the use of the web-based direct message exchange services provided by Customs
- The technical guidebook contains instructions for connecting your system with Customs’ direct message exchange web service.
Acquire the software
Before applying, acquire the software for creating and sending the necessary declarations to Customs. As Customs does not sell any customs clearance software, the company must acquire it from a company that supplies such software.
Apply for an authorisation for message exchange with CustomsTulli.fi
- Read the instructions on how to complete the application
- Complete the application based on what Customs system(s) your application concerns – form 934e. If you need help with completing the application, contact Customs Business Information.
- Send the application to the Customs Authorisation Centre.
Meet one of our business advisersTulli.fi
- A company applying for an authorisation to use message exchange is offered business advice before starting the customer testing.
- When you have applied for an authorisation, Customs will contact you to set a time for the consultation.
Test the software and the connectionsTulli.fi
- Test the functionality of the data communication links and the software with Customs.
- The instructions for testing are available on this website.
After receiving the authorisation for message exchange, you can send the declarations you have tested to Customs via message exchangeTulli.fi
- When you start submitting declarations via message exchange, you can contact Customs. On our website, you can find the contact details for message exchange for businesses..
- You can subscribe to notices about service downtime, and thus be informed more quickly about disruptions in the message exchange.
- If you change your service provider, will the software or something else change? Some of the changes can be notified with an amendment application. If you change your Business ID, you need to apply for a new authorisation.
- UTU/Quick guide to message exchange in customs warehousing (instruction video)
- Message exchange (instruction video in Finnish)
- Choose the appropriate service channel
- Introduction to message exchange with Finnish Customs
- Direct message exhange with Finnish Customs - Technical guidebook
- Application for direct message exchange, problem situations and XML schemas
- Application completion instructions (form 934e)
- Message descriptions
- Guidance on testing
- Message exchange, contact information for businesses
- Subscribing to service interruption and disruption notices
- Changes in message exchange
- Message exchange is further developed in the IT system projects of Customs
- Companies who provide message services