Message exchange between a business and Customs refers to electronic transfer of data using messages of a specified format. Message exchange is the declaration method of choice if the business has a large number of declarations that contain several goods items.
Message exchange can be used in import (import customs declarations), in export (export customs declarations), in declaring the entry and exit of goods, in transit (T1 and T2 transit declarations and electronic TIR Carnet declarations), in Åland tax border declarations and in statistics declarations concerning intra-EU trade.
Requirements for message exchange:
- Data communication links for transmitting messages.
- Software for creating and sending declarations to the various systems of Customs.
- Authorisation for message exchange granted by Customs.
- Testing the applications and data communication links with Customs.
Applying for an authorisation to use message exchange
You apply for an authorisation to use message exchange by completing customs form 934. You can indicate in the application to which system or systems of Customs your company intends to send declarations.
Your company has decided to apply for message exchange with Customs
Choose the method for implementing the message exchange
- Decide if your company will apply to become a message declarant of Customs or if you use a service provider in the direct message exchange.
- Read the service description for direct message exchange.
- Read the Introduction to message exchange with Finnish Customs.
Obtain the data communication links needed for transmitting messages
- Decide if your company will use a service provider in the direct message exchange or if you submit the declarations yourselves.
- You can consult the technical guidebook for message exchange when making your decision.
Select the appropriate software
Acquire the software for creating and sending the necessary declarations to Customs.
Apply for an authorisation for message exchange with CustomsTulli.fi
- Read the instructions on how to complete the application
- Complete the application form 934e
- Send the application to the Customs Authorisation Centre
Meet one of our business advisersTulli.fi
- A company applying for an authorisation to use message exchange is offered business advice before starting the customer testing.
- Our business adviser will contact the business in order to set a time for the consultation.
Test the software and the connectionsTulli.fi
- Test the functionality of the software and data communication links with Customs.
- The instructions for testing are available on this website.
After receiving the authorisation for message exchange, your company can lodge the declarations electronicallyTulli.fi
- On this website, you can find the contact details for message exchange for businesses.
- You can subscribe to notices about service downtime, and thus be informed more quickly about disruptions in the message exchange.
- If you change your service provider, will the software or something else change? Some of the changes can be notified with an amendment application. If you change your Business ID, you need to apply for a new authorisation.
Direct message exchange
Direct message exchange is web service through which businesses can send messages in XML format to Customs directly from their own data systems.
The benefits of and requirements for direct message exchange:
- Direct message exchange is a fast, reliable and economical service channel through which customs declarations can be sent without enlisting the services of a separate operator as a go-between.
- Direct message exchange requires that a server certificate be obtained from the Population Register Centre for generating and transmitting messages.
Message exchange via an operator
In a few years, Customs will no longer be providing the option of sending messages via an operator.
In this form of message exchange, businesses can send messages to Customs in the data communication network via certain operator companies approved by Customs.
The messages used in operator-mediated message exchange can be in EDIFACT or XML format. Using this method of lodging declarations requires that the business enter into an agreement with the data communications operator. The operator is responsible for ensuring that the communications that it provides are reliable both in terms of data security and availability. The operator has the task of identifying the customer and checking that the customer has an authorisation to use direct message exchange with Customs.
- Message exchange (instruction video in Finnish)
- Choose the appropriate service channel
- Introduction to message exchange with Finnish Customs
- Direct message exhange with Finnish Customs - Technical guidebook
- Application for direct message exchange, problem situations and XML schemas
- Application completion instructions (form 934e)
- Message descriptions
- Guidance on testing
- Message exchange, contact information for businesses
- Subscribing to service interruption and disruption notices
- Changes in message exchange
- Message exchange is further developed in the IT system projects of Customs
- Companies who provide message services