- Terms of use for direct message exchange
- Introduction to message exchange with Finnish Customs
- Direct message exchange with Finnish Customs – Technical guidebook
- Application for direct message exchange, problem situations and XML schemas
- Message descriptions
- Guidance on testing
- Message exchange, contact information for businesses
- Subscribing to service interruption and disruption notices
- Changes in message exchange
- Companies who provide message services
Instructions regarding special matters (authorisations, guarantees and initiating message declaration)
Mon–Fri 8 am–4.15 pm
For example, you can ask about following subjects:
- when to apply for an authorisation that is granted by Customs and which are the authorisation requirements
- when is a guarantee required of me
- when to initiate message declaration and what does it require of my company.
We aim to answer your enquiry no later than within three working days. If the matter is urgent, you can call the “General instructions for businesses” service number.