Import Declaration Service

There is no need to visit a customs office if the customs declaration is submitted online. Businesses need a Katso ID to lodge a declaration, while private persons can use their online banking IDs. Private persons can log into the service using their online banking IDs, mobile certificates or certficate cards. Identification also requires a Finnish personal identity code. If you do not have these, you can authorise another person to take care of the customs clearance on your behalf.

Cash customers can directly pay the customs clearance decision/invoice via online banking. When you have paid the taxes, your postal parcel will be sent directly to your company or to the post office nearest to you. If your declaration concerns a freight consignment, you will receive a release decision through the online service after you’ve made the payment, and you can pick up the goods from the cargo terminal in return for this decision.

Disruptions in the use of Internet Explorer – please use another browser

Version 11 of Internet Explorer currently does not support payments made via Customs’ e-services.

Find out the commodity code in advance

Lodging declarations online is easier if you have found out the commodity codes of the import goods in advance, as well as any additional requirements and import restrictions that may apply to these commodity codes, for example by doing a search in the EU’s TARIC database. For guidance on commodity codes and import restrictions and for answers to general questions about the import procedure, contact the Customs Information Service on 0295 5201 (private persons) or 0295 5202 (businesses).

Declarations sent as messages from companies’ data systems

Companies can also submit electronic import declarations in message format from their own data systems. This requires separate EDI customer authorisation.

Go to the service

Contact us
Customs Information Service, Business customers
Monday to Friday 8 am–4 pm

Contact Customs Information

The cost of a call from a landline or mobile phone subscription is 0 cents/min + local network charge/ standard mobile rate.

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