Direct message exchange

Direct message exchange is a service through which Customs’ business customers can send and receive messages via the internet without using a data communications operator.

The service is available with the following data systems of Customs:

  • AREX system (entry and exit declarations)
  • ELEX system (export declarations)
  • EMCS (control system for movements of excise goods under duty suspension)
  • ITU system (import declarations)
  • NCTS system (transit declarations)
  • Intrastat (statistics system for intra-EU trade)
  • Customs warehousing, UTU system

Using the service requires an authorisation for message exchange from Customs.

To assist in developing the solution for direct message exchange, there is a document detailing the most common error situations that can occur.


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Instructions for businesses customers regarding special matters, authorisations, guarantees and initiating message declaration
Monday to Friday 8 am–4 pm
General instructions for businesses

General instructions for businesses offers advice from Monday to Friday 8 am–4.15 pm. Have a look at the FAQ or contact us with your question.

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