Direct message exchange

Direct message exchange is a service through which Customs’ business customers can send and receive messages via the internet without using a data communications operator.

• Service description for direct message exchange with Customs (pdf)

The service is available with the following data systems of Customs:

• AREX system (entry and exit declarations)
• ELEX system (export declarations)
• EMCS (control system for movements of excise goods under duty suspension)
• ITU system (import declarations)
• NCTS system (transit declarations)
• Intrastat (statistics system for intra-EU trade)
• Customs warehousing, UTU system

Using the service requires an authorisation for message exchange from Customs.

• Application for an authorisation to use direct message exchange (934e, pdf).

To assist in developing the solution for direct message exchange, there is a document detailing the most common error situations that can occur.

• Most common problem situations in direct message exchange (pdf)