Direct message exchange

Direct message exchange is a service through which Customs’ business customers can send and receive messages via the internet without using a data communications operator.

The service is available with the following data systems of Customs:

  • AREX system (entry and exit declarations)
  • ELEX system (export declarations)
  • EMCS (control system for movements of excise goods under duty suspension)
  • ITU system (import declarations)
  • NCTS system (transit declarations)
  • Intrastat (statistics system for intra-EU trade)
  • Customs warehousing, UTU system

Using the service requires an authorisation for message exchange from Customs.

To assist in developing the solution for direct message exchange, there is a document detailing the most common error situations that can occur.


Contact us

Instructions for businesses customers regarding special matters, authorisations, guarantees and initiating message declaration
Monday to Friday 8 am–4 pm
General instructions for businesses
Monday to Friday 8 am–4 pm

Contact Customs Information

The cost of a call from a landline or mobile phone subscription is 0 cents/min + local network charge/ standard mobile rate.


Help us improve our site content

We want to improve our website together with our customers. You can give us feedback by clicking “Send feedback”.

Send feedback