Direct message exchange

Direct message exchange is a service through which Customs’ business customers can send and receive messages via the internet without using a data communications operator.

The service is available with the following data systems of Customs:

  • AREX system (entry and exit declarations)
  • ELEX system (export declarations)
  • EMCS (control system for movements of excise goods under duty suspension)
  • ITU system (import declarations)
  • NCTS system (transit declarations)
  • Intrastat (statistics system for intra-EU trade)

Using the service requires an authorisation for message exchange from Customs.

To assist in developing the solution for direct message exchange, there is a document detailing the most common error situations that can occur.

XML schema version 1.8 in production 

The previous schema versions for direct message exchange are still supported. Prior notice will be given at least 6 months before the date when the support ends.

XML schemas version 1.1


Contact us
Customs Information Service, Business customers
Monday to Friday 8 am–4 pm

Contact Customs Information

The cost of a call from a landline or mobile phone subscription is 0 cents/min + local network charge/ standard mobile rate.


Help us improve our site content

We want to improve our website together with our customers. You can give us feedback by clicking “Send feedback”.

Send feedback