Direct message exchange

Direct message exchange is a service through which Customs’ business customers can send and receive messages via the internet without using a data communications operator.

The service is available with the following data systems of Customs:

• Entry and exit declarations (AREX system)
• Customs Clearance Service: Customs warehousing declarations and Import declarations for businesses (UTU system)
• Import declarations for businesses – special procedures (ITU system)
• Export declarations (ELEX system)
• Transit declarations (NCTS transit system)
• Statistical declarations on intra-EU trade (Intrastat system)
• Åland tax border declarations for businesses (national tax border declarations)
• VAT declarations pertaining to the Åland tax border (ALA system)
• EMCS (control system for movements of excise goods under duty suspension)

Using the service requires an authorisation for message exchange from Customs.

• Applying for an authorisation to use message exchange

To assist in developing the solution for direct message exchange, there is a document detailing the most common error situations that can occur.

• Most common problem situations in direct message exchange