New importer/exporter
If you are planning on exporting and importing, familiarise yourself with Customs instructions on these pages.
You usually contact Customs when you receive or send goods from within the customs’ and fiscal territory of the European Union (EU) or receive or send goods from outside EU's fiscal territory. The map shows to which territory the country of destination and departure belongs.
The service path shows the most essential actions to be taken or observed before you can customs clear, store, transport or export goods.
Find out the country of destination and departure or whether the goods have already been cleared into the EU.
- Do you only trade with other EU countries? Read more about intra EU-trade (Intrastat).
- If goods are delivered to Finland from outside the EU’s customs and fiscal territory, or from within its customs territory but outside its fiscal territory, they must be cleared through customs.
- Goods can also be delivered from the EU territory, even though they have not been customs cleared into the European Union.
Find out the precise goods information in advance.
- You need a precise goods description and also a commodity code in most cases. The commodity code determines, among other things, the amount of customs duty and the restrictions.
- Using the right commodity code is also important for the company. The company can thus price the imported product right and avoid possible tax reassessment and other sanctions.
- The basis for determining the Commodity Code is available on the Customs website. Customs’ information service can help you if needed.
Find out in advance what the restrictions and prerequisites are for import and export.
- Read more about the import restrictions.
- Read more about the export restrictions.
Apply for the authorisations and registrations you need to fill in a customs declaration.
- If you use the Customs Declaration Services, you need a Katso ID (Master User ID or a Katso ID, to which the role CUSTOMS - Customs clearance has been granted).
- Obtain a Katso ID from the Tax Administration (vero.fi).
- You may also need other forms of identification, such as an EORI number or a registration for exports.
- When you have the authorisations you need, the customs clearance can usually also be carried out through message exchange.
The goods have to be declared to Customs and cleared before you can receive or send them.
TULLI.fi- You can clear the goods through customs yourself or use an agent. Warehousing and transit service can also be bought.
- The customs clearance must be carried out within the given time limit. The deadlines are different according to the procedures. The common factor is that you have to contact Customs in advance for each procedure.
Will the goods get exemption from customs duty or lowered tariff treatment in the country of import or export?
- Read more on import and export.
- Read more on preferential treatments for import goods.
- Read more on preferential treatments for export goods.
What if something goes wrong?
- If you notice that you've made an error when clearing your consignment through customs, you can file a claim for revision within the time limit. The declarant or agent can file the claim for revision.
- Depending on the situation we talk about revising, invalidating or cancelling declarations or correcting the accounts.
- Read more about appeals.
When you transport uncleared goods
Elsewhere on this site
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EU countries
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EU’s customs and fiscal territory
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Countries and territories that are in a customs union with the EU
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Countries and territories that are part of the customs territory but not
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EEA countries
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Schengen countries
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EFTA countries
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Common Transit Area
Keywords
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Send feedbackWhere are the goods dispatched from?
In terms of customs clearance and import taxation, it is crucial to know where the goods you have ordered are dispatched from, and whether goods dispatched from within the EU have been produced there or customs cleared into the EU. The map allows you to check which countries are part of the customs territory and the fiscal territory of the EU and which countries are part of the customs territory but not the fiscal territory.
More detailed information on the customs territories