If you are submitting a declaration in the Customs Clearance Service or in message format, and there is no previous document or it was submitted under the fallback procedure, provide ‘1ZZZ (other previous document)’ as the document type. During fallback procedure, enter also the number of the fallback document as well as additional information code FIXXX to indicate that it is a ‘previous document submitted under the fallback procedure.’
Read the instructions on using the fallback procedure.
Provide the previous document in this way if the goods have been presented to Customs, but there is a service interruption in the Customs Clearance Service or the Arrival and exit declaration service (AREX) when you try to submit an import declaration. Do this, if Customs has informed of a service interruption, but you can’t wait for it to end because you have to submit a declaration to enable the transport of the goods to continue.
If you are submitting the declaration in the Customs Clearance Service or in message format, provide ‘1ZZZ (other previous document) as the previous document type and the MRN as the previous document reference.
Read the instructions on using the fallback procedure.
If a declaration submitted as a message or through the Customs Clearance Service is rejected, the reason for the rejection may be that the status of the previous document is incorrect. This means that the state of the previous declaration is not “accepted” for import clearance.
When you are lodging a standard customs declaration (A), the declaration may be rejected, if the previous document has not yet been presented to Customs, or Customs is still processing it. In such cases, you can contact the transport company and ask them to notify you when the declaration state is “Accepted”.
When you are lodging an advance customs declaration (D), the declaration may be rejected, if the previous document has already been presented to Customs. Re-enter “A - Standard customs declaration” as the additional declaration type, and send the declaration to Customs again.
If Customs has taken the declaration in for processing, and if it has been given an MRN, it is no longer possible to amend the additional declaration type.
If the declaration is rejected because the MRN is not found in Customs’ service, check the MRN and send the declaration to Customs again.
You can check the status of the previous document also in the MRN Search, if the previous declaration is an entry summary declaration, summary declaration for temporary storage or customs warehousing declaration.
If the state of the previous declaration is “accepted” for import clearance, but you still receive an error notification, you can contact Customs’ Electronic Service Centre.
If you notice an error in the customs declaration regarding the details of packages or mass (weight), you can request amendment of the declaration with an “Amendment request” message or in the Customs Clearance Service with an “Amendment request”. In urgent cases you can submit a new customs declaration at once and ask that the erroneous customs declaration be invalidated. If your amendment concerns number of packages or mass, present the document where Customs can verify the correct detail.
Please note that the storage operator can still exceptionally release the goods, in which case, a replacement customs clearance is not required. Read more on exceptions on the page End of temporary storage.