How do I submit an import declaration?

You can submit an import declaration once you have received a notice of arrival for the goods from the carrier or from Posti. You can submit the declaration yourself or have a representative submit it for you. The representative must present a power of attorney to Customs on request. You can submit the import declaration

Points to consider

Only the goods that have arrived can be cleared through customs.

If the goods have arrived in separate consignments, a separate import declaration must be submitted for each consignment. In the import declaration, only one date of arrival as well as the details of only one means of transport can be provided.

If you don’t know what goods there are in a consignment that has arrived, you can request an examination of the goods.

To submit message declarations you need an authorisation granted by Customs. In message declaration, the business customer sends the customs declaration from its own system directly to Customs' system. Read more: Message exchange

Businesses log in to the service using identification and authorisations. A person who submits customs declarations needs a mandate granted by the company’s CEO or by another person with signatory rights or by a person authorised by either of these persons to grant a mandate. If a business wants to use a representative company, it can authorise the representative in or choose the manner of authorisation. The mandate theme used in this service is “Customs clearance”. The Katso ID can, for the time being, still be used by businesses that cannot use identification yet.

Customs procedures in the Import Declaration Service

Go to the Import Declaration Service

The company completes the SAD form. The form can be completed in advance online, and then it must be printed on self-copying paper.

Customs' printed forms are sold at PunaMustas online store. The paper SAD must be submitted to the customs office that is closest to the goods and offers customs clearance services, during the opening hours of the office. Postal parcels can only be cleared at certain customs offices.

Contact information and customs offices
Customs declaration (SAD)

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General instructions for businesses

General instructions for businesses offers advice from Monday to Friday 8 am–4.15 pm. Have a look at the FAQ or contact us with your question.

Customs Information Service