Customs clearance of a postal or express freight consignment after delivery

If an undeclared postal or express freight consignment has been delivered to your home address, you must declare it after delivery. Go to the Customs Clearance Service.

Complete a new import declaration. Under Declaration header, provide 680 as the additional procedure code and provide the date when you received the consignment as the exceptional tax date. We recommend that you attach the invoice and any other attachments as you are completing the declaration. Information on the previous document need not be provided. 

You can also still send Customs a free-form request for customs clearance after delivery. Enclose the order confirmation or the invoice and a possible certificate of origin (scanned) with the request and send it primarily by email to the address kirjaamo(at)

or by post to the address:

Tulli, Tuonnin oikaisuhakemukset
PL 512
00100 Helsinki

Always provide your personal identity code or your Business ID in the request.

Also provide the following details:

  • date of arrival of the consignment and whether it arrived by post or was delivered by an express carrier
  • country of dispatch and country of origin of the goods
  • for determining the commodity code, a full goods description in Finnish and purpose of use of the goods.

When Customs has processed your request, a customs clearance decision will be sent to the address you provided in the request. 


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General instructions for businesses

General instructions for businesses offers advice Mon–Fri 8 am–4.15 pm. Have a look at the FAQ or contact us with your question.

Customs Information Service