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Authorisations involving more than one Member State

Authorisations involving more than one Member State are issued by Customs. The conditions for issuing this authorisation are the same as for the corresponding national authorisation.

The authorisation involving more than one Member State can be applied for regarding most procedures and simplifications subject to authorisation. An exception to this are the simplifications concerning the transit procedure, such as the authorisations for the status of authorised consignor and authorised consignee. These authorisations are issued only as national authorisations, i.e. in the Member State where the goods are dispatched or received under the transit procedure. The application process regarding the authorisations for AEO status will not change either.

The issuing of an authorisation involving more than one Member State requires, among other things, agreement by all the participating Member States and that a system is created for exchange of information between the holder of the authorisation and the Member States.

How to apply for the authorisation

The authorisations are applied for using the Customs Desicions System maintained by the EU Commission by logging in via EU Trader Portal (TAXUD Authentication Portal)  that is common to all of EU’s customs administrations. identification and authorisations are used in these services.

 GO TO THE TAXUD AUTHENTICATION PORTAL identification and authorisation identification and authorisation is a service maintained by the Population Register Centre (VRK), and support for users of the service is provided by Public Service Info.

The following authentication methods are used in identification:

  • online banking codes
  • mobile certificate
  • certificate card

This is how e-identification works
How are mandates granted and requested?
User instructions by page (in Finnish)

User support: identification and authorisation: Public Service Info, tel. 0295 000, [email protected]
Customs transactions: Finnish Customs, yritysneuvonta.lupa-asiakkaat(at), tel. 0295 020 500

When is identification alone sufficient? identification is used every time you log in to a service. If the CEO of a company, or another person with signatory rights, browses, prepares or applies for authorisations in person, they do not need a authorisation, since the identification is sufficient due to them already having the right to handle authorisation matters by virtue of their status.

When is authorisation required as well? authorisation is required whenever a company employee who is not the CEO wishes to view, prepare or apply for authorisations involving more than one Member State. The CEO must grant such other employees a mandate that authorises them to handle customs transactions that are necessary for the company.

What decisions must be taken by a company applying for the authorisation before starting to use identification and authorisations?

  • Who, in practice, will be applying for the authorisations involving more than one Member State: the CEO or some other employee?
  • Who within the company will be granting mandates to the persons who need them: the CEO or som other employee?

What must the CEO of a company applying for authorisations involving more than one Member State do in practice?

  1. The CEO applies for the authorisations in person via the Customs Decisions System.
    The CEO is not required to grant mandates to anyone. He or she has the right to take care of company authorisation matters by virtue of his or her status.
  2. The CEO does not apply for the authorisations in the Customs Decisions System in person, but grants the mandates within the company.
    The CEO grants mandates for transactions to all company employees who handle customs matters, and this gives them the right to handle matters involving authorisations on behalf of the company.
  3. The CEO does not apply for the authorisations in the Customs Decisions System in person, and does not grant the mandates within the company.
    The CEO grants an employee the right to grant a mandate, which gives such persons the right to grant mandates for transactions to themselves or to other company employees.

How extensive are the mandates needed and granted?

Before granting mandates, the company must decide how extensive a mandate the employee in charge of customs matters needs and how extensive the rights granted to employees should be.

It is important to note that with the same mandate, the employee is given the right to handle all authorisation matters for the company, also in the other e-services involving EU authorisations and decisions that will be launched in the autumn.

What are the names of the mandates used?

The Suomi fi mandates for customs transactions used when applying for authorisations and decisions belong to the theme category "Import and export". No mandate specifiers are used for Customs’ mandates. The mandates have the following names and grant the following rights:

Viewing authorisations for customs operations: The authorised party, or assignee, may view valid authorisations for customs operations (and decisions).
Preparing authorisations for customs operations: Besides viewing authorisations, the assignee may also prepare authorisation applications and edit application drafts.
Applying for authorisations for customs operations: Besides viewing authorisations (and decisions), preparing applications and notifications, the assignee may also submit authorisation applications.

The same mandate codes are also used in Customs’ national Authorisation Service and in the EU’s e-services for authorisations and decisions that will be launched on 1 October 2019. The EU’s new services include Binding Taring Information decisions (EBTI) and an e-service for AEO authorisation applications (eAEO).

Granting mandates to employees of applicant companies

The mandates are granted using the e-Authorizations service of the website.

  1. Log in to e-Authorizations using your own online banking ID codes, a mobile certificate or certificate card.
  2. Select Acting on behalf of a company and which company you wish to act on behalf of.
  3. Select "Grant a mandate" and select one of the following mandate types:
    - mandate for transactions: the person or company has the right to act on behalf of your company or
    - right to grant a mandate: the person has the right to grant mandates for transactions on behalf of your company
  4. Under Parties, enter the name and personal identity code of the employee.
  5. Select the tasks that the assigned person is authorised to do
    - viewing authorisations for customs operations or
    - preparing authorisations for customs operations or
    - applying for authorisations for customs operations.
  6. Specify a period of validity for the mandate.
  7. Check and confirm that the details in the summary are correct.

More detailed instructions can be found on the website.

Granting a mandate to a representative, that is, to another company

A mandate is also needed if the company wishes to authorise a representative to handle the authorisation application process.

Customs does not recommend that e-Authorizations be used in e-services when representatives act on behalf of principals, as the representative can view all the details of the principal.

User instructions for the Customs Decisions System

Log in to the Customs Decisions System via the EU Trader Portal (TAXUD Authentication Portal). identification and authorisations are used in these services.


1. When logging in, select the following details (both as authorisation applicant and representative)

  • the domain of the application you request access to: Customs
  • country where you want to be authenticated: Finland
  • type of actor: Employee

I am acting on behalf of:

  • the following (natural/legal) person with
  • type of actor: select Economic Operator
  • type of ID: EORI
  • ID: enter the EORI-number of the company applying for the authorisation

Always select “directly” regardless of whether you are an employee of the applicant company or of a representative

Finally, give your consent to sharing information from the identification with the EU Trader Portal by ticking

“I give my consent to request my Identity Profile information and share it with UUM&DS and Customs EIS”.

2. Next, select authentication method.

3. Then, the identification service states which details about you are being transferred to the portal.

4. The “Log in” button of the authentication page takes you to the Customs Decisions System.

In the system, you can fill in and submit applications, and save drafts of applications that you wish to submit later. You can view your company’s applications and decisions as well as messages and notifications sent to the company.

When creating a new application, you should first select the type of application or decision and the customs authority to which it should be submitted. In Finland, the applications are always submitted to the Authorisation Centre, whose customs office code is FI904006.

The details of the applicant company are displayed on the screen based on the EORI-number that was previously entered. In addition, the details of a contact person must be entered. Besides applicant information, general information on the application should be provided, as well as any additional information required for the authorisation type.

The data content of the applications has not changed when compared to the applications introduced on 1 May 2016. 

Once the application has been submitted to the system, check the notifications to ensure that it has been succesfully received in the system. The application has been rejected if the system does not display the reference number given to applications when they are submitted. If this happens, the application must be submitted again. The reference number takes the form FIRSSFI002000-2017-1234ABC.

Contact us

Yleisneuvontaa yritysasiakkaille

General customs information for business customers, Mon–Fri, 8 a.m.–4 p.m.: [email protected]

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