Customer notices

Do you declare goods online? Come and test the new Import Declaration Service for private customers, and help us plan a new chatbot

All AEO applications to become electronic as of 16 December 2019

Suomi.fi identification and authorisations implemented in Åland tax border declarations on 2 December 2019

Suomi.fi identification and authorisations to be implemented in Åland tax border declarations on 2 December 2019 (updated 2.12.2019)

Does your company use the Åland tax border declaration service ALA to submit customs declarations? You will get to be among the first of our customers to use Suomi.fi identification and...

A customer notice on applying for refunds due to incorrect currency rates has been published on the Customs website

Changes in Customs’ systems on 23 November 2019 – Information for online declarants

Make sure that the right company is entered as the declarant in the customs declaration

New Trader Portal for eAEO introduced in all EU countries on 1 October 2019

New enforcement directive will enter into effect on 14 December 2019 and TRACES declarations will be obligatory

New application procedure regarding control locations for import consignments has opened in August

Non-EU foodstuffs and food contact materials subject to intensified EU controls as well as fresh vegetables, fruits and berries covered by the plant health legislation, can in the future only be...

For information to importers - changes to the Council Directive on plant health

Finnish Customs informs importers of an amendment to Council Directive 2000/29/EC through Directive (EU) 2019/523, which will be put into force with an amendment to the Ministry of Agriculture and...

Now you can use our MRN Search to check the status of customs declarations

Customs provides support to declarants with a new search service. Using our MRN Search, you can check the status of declarations concerning export, safety and security, and customs warehousing.

Questions to Customs’ Information service? The electronic customer service will be renewed on 20 June 2019

Foreigners with unpaid fines, taxes or customs duties to the Russian State cannot enter Russia

Have you been administratively fined when visiting Russia or do you have outstanding customs duty or tax debt to the Russian State, for example due to infringement of the rules concerning temporary...

Customs introduces new e-services

Customs has launched two new e-services. The services guide you when filling in certain applications and some of the information has been prefilled for you. A Katso identification code is required...

Authorisations for comprehensive guarantee and payment deferment shall from now on be applied for electronically

Change in controls of waste carriers from outside the EU and the EEA as of 1 June 2019

As of 1 June 2019, Finnish Customs will stop waste carriers arriving from outside the EU or the EEA and control their extracts from the waste management register in connection with the border...

Katso service to be replaced by Suomi.fi identification and authorisations

Suomi.fi identification replaces Katso identification in transactions with Customs. The roles in the Katso service will also be replaced by Suomi.fi authorisations. The new authorisations for...

Questions to Customs’ Information service? We are renewing our electronic customer service

Our service - Contact Customs Information - is being renewed. We are renewing our service because we wish to protect your data. We also want to enable a data-secure way for you to send us your...

Customer services at Vuosaari Customs will be closed down on 1 June 2019