Customer notices

Our popular customs duty calculator is available also in Swedish and English

Are you yet familiar with the new customs duty calculator? When you use the calculator, you can determine the amount of customs duties and value added tax on your purchases that are delivered from...

The Customs Clearance and Goods Control Group of Helsinki Customs in Vuosaari moved to the V6 building on 1 November 2018

Service interruption in Customs’ operative applications on 24 November 2018 from 7 am

We are developing our website tulli.fi – tell us how well we have succeeded

When you order goods under DDP terms, the seller bears almost all the responsibility

Wood packaging material and certain commodities from Belarus and China under supervision as of 1 October 2018

Dear customs warehousing customer - Finnish Customs is to take on the use of electronic customs warehousing declarations in 2019

Changes in sending periodic filings to customers

In the future, a company can have several online invoicing addresses to which Customs sends periodic filings as online invoices.

Interruption in Customs’ phone customer services on 26 June 2018 starting at 7 p.m.

The EU’s General Data Protection Regulation (GDPR) will apply from 25 May 2018

The telephone service of the Customs registry office is closed on 18 May

No changes to Customs systems for message declarants and online declarants in May

Customs’ systems will be upgraded on 26 May 2018. Changes will be made to the technical environment of the systems, and this will not affect the customer messages, declarations or user interfaces.

The Customs Laboratory in the Child Fair on 20 - 22 April

The Customs Laboratory participated in the Child Fair this year as exhibitor together with Customs Communications.

Subscribe to notices about service interruptions and disruptions in Customs’ systems to your email

Ensure that you will be notified of service interruptions and disruptions in Customs’ systems. The content of the notices is in three languages: Finnish, Swedish and English.

Interruption in Customs’ phone customer services on 10 April 2018 starting at 6 p.m.

Goods can be transported via Nuijamaa under the TIR procedure as of 15 April 2018

The regulation issued by the Russian Ministry of Finance has updated the list of the border crossing points between Russia and third countries for TIR transports.

Temporary interruption in registration for EORI 28.2–6.3.2018

Customs will not register new EORI applications from 28 February to 6 March 2018.

Change in the request for additional information concerning authorised consignees on 3 March 2018