Customs offices that issue customs clearance carnets
Apply for the customs clearance carnet personally at the customs offices mentioned below, or apply by sending the necessary documents by post. Pick up a customs clearance carnet in time before your employment at the means of transport begins. More information about the customs clearance carnet.
Service hours for goods traffic: Monday to Friday 8 am–4.15 pm, and Saturday to Sunday by appointment 8 am–4.15 pm
Book weekend appointments by 2.15 pm the previous day by email firstname.lastname@example.org or by phone tel. 0295 527 170.
sea traffic matters (e.g. border control, visas, victualling, shipping permits)
Service hours for goods traffic: Mon-Fri from 9 am to 4 pm, by appointment only.
You can book an appointment by email: email@example.com, or by phone: 0295 527 014.
Please book your service appointment at least two hours in advance. If you are booking appointment for the following day at 9 am, please book your appointment no later than 2.15 pm on the previous day.
Sat–Sun 9 am–5 pm
Service hours for goods traffic: By appointment Monday to Friday 8 am–6 pm, Saturday to Sunday 9 am–5 pm
Appointment booking by email firstname.lastname@example.org or phone tel. 0295 527 026
Please book your service appointment at least two hours in advance. If you are booking an appointment for 8 am the following day, please do so by 2.15 pm the day before.
Åland Islands tax border information