Piloting of a chat function at Customs

We want to develop our customer service, and we are piloting chat functionalities in our service areas. At the moment, we are testing the chat functionality of our new Authorisations service.

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General instructions for businesses

General instructions for businesses offers advice from Monday to Friday 8 am–4.15 pm. Have a look at the FAQ or contact us with your question.

Customs Information Service

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