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Åland Islands tax border information

“Åland Islands tax border information” provides information on trade between the Åland Islands and mainland Finland and on how to use the ALA system (Åland tax border declarations). “General instructions for businesses” provides information on trade between the Åland Islands and other EU countries as well as non-EU countries. If you have questions regarding the processing of import declarations, contact “Processing of import declarations, the Åland Islands”.


Åland Islands tax border information
Mon–Fri 9 am–3 pm
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Trade between the Åland Islands and mainland Finland and advice concerning the ALA system

General instructions for businesses
Mon–Fri 8 am–4.15 pm Please be informed that Customs’ general information services for businesses and the user support for e-services will not open until 8.30 am on Friday 10 September.

E-services’ support for businesses +358 295 5207


If you cannot access our services by phone, chat or chatbot, you can send your query to our registry office by post or email.  You can also submit your query to the nearest customs office with customer service for delivery to the registry office.


Processing of import declarations, the Åland Islands
Mon–Fri 8 am–4.15 pm
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Import to the Åland Islands from the EU or from outside the EU