This is how you grant a mandate in practice

Read the following instructions on how you as a CEO or as a person authorised by the CEO to grant mandates can grant mandates in Suomi.fi e-Authorizations in different situations.

Company:

Company engaging in customs transactions personally 

Grant a mandate for transactions with Customs as follows: 

  1. Log in to Suomi.fi e-Authorizations using your own online banking ID codes, a mobile certificate or certificate card.
  2. Select Acting on behalf of a company.
  3. Select Grant a mandate.
  4. Select which company you wish to act on behalf of.
  5. Select the mandate type Mandate for transactions from the list.
  6. Under Parties, enter the personal identity code of the person.
  7. Select mandate, i.e. mandate code. On this page, you can see all mandates for customs transactions.
  8. Specify a period of validity for the mandate.
  9. Confirm that the details in the summary are correct.

 

Process flowchart about authorisation. The image content can be found as text on this page.


Grant the mandate “Right to grant a mandate” as follows:

  1. Log in to Suomi.fi e-Authorizations using your own online banking ID codes, a mobile certificate or certificate card.
  2. Select Acting on behalf of a company.
  3. Select Grant a mandate.
  4. Select which company you wish to act on behalf of.
  5. Select the mandate type Right to grant a mandate, which gives a person the right to grant themselves and others mandates for transactions.
  6. Under Parties, enter the personal identity code of the employee.
  7. Select mandate, i.e. mandate code. On this page, you can see all mandates for customs transactions.
  8. Specify a period of validity for the mandate.
  9. Confirm that the details in the summary are correct.

Process flowchart about authorisation. The image content can be found as text on this page.


The company authorises a representative electronically with the Suomi.fi authorisation

Grant the representative (accounting firm or forwarding agency) a mandate for customs transactions.

  1. Log in to Suomi.fi e-Authorizations using your own online banking ID codes, a mobile certificate or certificate card.
  2. Select Acting on behalf of a company.
  3. Select Grant a mandate.
  4. Select which company you wish to act on behalf of.
  5. Select the mandate type Mandate for transactions from the list.
  6. Under Parties, enter Business ID of the representative.
  7. Select mandate, i.e. mandate code. On this page, you can see all mandates for customs transactions.
  8. Specify a period of validity for the mandate.
  9. Confirm that the details in the summary are correct.

Process flowchart about authorisation. The image content can be found as text on this page.


The company authorises a representative in another way

The company and the representative mutually decide on the method of authorisation. Authorisation can take place through a forwarding agreement or a written power of attorney issued by the person/company indicated as the declarant in the customs declaration. It is important that the representative can present proof of their authorised representative role if requested to do so.

Process flowchart about authorisation. The image content can be found as text on this page.

 


Representative company:

Representative receives a mandate with the Suomi.fi authorisation 

First, make sure that you have been authorised by the company you represent to handle customs transactions.

Grant yourself a mandate for transactions with Customs as follows:

  1. Log in to Suomi.fi e-Authorizations using your own online banking ID codes, a mobile certificate or certificate card.
  2. Select Acting on behalf of a company.
  3. Select Grant a mandate.
  4. Select which company you wish to act on behalf of.
  5. Select the mandate type Mandate to represent from the list.
  6. Enter your own personal identity code under Parties.
  7. Select mandate, i.e. mandate code. On this page, you can see all mandates for customs transactions.
  8. Specify a period of validity for the mandate.
  9. Confirm that the details in the summary are correct.

Process flowchart about authorisation. The image content can be found as text on this page.


First, make sure that you have been authorised by the company you represent to handle customs transactions.

Grant an employee of your company a mandate for customs transactions.

  1. Log in to Suomi.fi e-Authorizations using your own online banking ID codes, a mobile certificate or certificate card.
  2. Select Acting on behalf of a company.
  3. Select Grant a mandate.
  4. Select which company you wish to act on behalf of.
  5. Select the mandate type Mandate to represent from the list.
  6. Enter the personal identity code of the employee under Parties.
  7. Select mandate, i.e. mandate code. On this page, you can see all mandates for customs transactions.
  8. Specify a period of validity for the mandate.
  9. Confirm that the details in the summary are correct

Process flowchart about authorisation. The image content can be found as text on this page.


First, make sure that you have been authorised by the company you represent to handle customs transactions.

Authorise the person to grant mandates to other employees of the company. The person can also grant mandates to themselves.

  1. Log in to Suomi.fi e-Authorizations using your own online banking ID codes, a mobile certificate or certificate card.
  2. Select Acting on behalf of a company.
  3. Select Grant a mandate.
  4. Select which company you wish to act on behalf of.
  5. Select the mandate type Representative’s right to grant a mandate, which gives a person the right to grant themselves and others mandates to represent.
  6. Enter the personal identity code of the employee under Parties.
  7. Select mandate, i.e. mandate code. On this page, you can see all mandates for customs transactions.
  8. Specify a period of validity for the mandate.
  9. Confirm that the details in the summary are correct.

Process flowchart about authorisation. The image content can be found as text on this page.


Representative receives a mandate by some other means 

The company you represent has authorised you for customs transactions, for example, through a forwarding agreement.
Grant an employee of your company a mandate for customs transactions.

  1. Log in to Suomi.fi e-Authorizations using your own online banking ID codes, a mobile certificate or certificate card.
  2. Select Acting on behalf of a company.
  3. Select Grant a mandate.
  4. Select which company you wish to act on behalf of (your company).
  5. Select the mandate type from the list: Mandate for transactions
  6. Under Parties, enter the personal identity code of the person.
  7. Select the mandate, i.e. the mandate code. See all mandates for customs transactions here
  8. Specify a period of validity for the mandate.
  9. Confirm that the details in the summary are correct.

Process flowchart about authorisation. The image content can be found as text on this page.

 

 


The company you represent has authorised you for customs transactions, for example, through a forwarding agreement.

Authorise the person to grant mandates to other employees of the company. The person can also grant mandates to themselves.

  1. Log in to Suomi.fi e-Authorizations using your own online banking ID codes, a mobile certificate or certificate card.
  2. Select Acting on behalf of a company.
  3. Select Grant a mandate.
  4. Select which company you wish to act on behalf of (your company).
  5. Select the mandate type Right to grant a mandate, which gives a person the right to grant themselves and others mandates for transactions.
  6. Under Parties, enter the personal identity code of the person.
  7. Select the mandate, i.e. the mandate code. See all mandates for customs transactions here
  8. Specify a period of validity for the mandate.
  9. Confirm that the details in the summary are correct.

Process flowchart about authorisation. The image content can be found as text on this page.

 


Private customer:

Grant a mandate for transactions with Customs as follows:

  1. Log in to Suomi.fi service using your own online banking ID codes, a mobile certificate or certificate card.
  2. Choose “Personal mandates”.
  3. Choose “Grant mandates”.
  4. Choose “Add a person” and enter the first name, the last name and a personal identity code of the authorised person.
  5. In the search field search and choose “Customs clearance”.
  6. Specify a period of validity for the mandate. You can reduce the five-year default period of validity if necessary.
  7. Confirm that the details in the summary are correct.

When a person has a mandate for “Customs clearance”, he or she can lodge and correct customs declarations, provide further information and see the decisions and invoices on submitted customs clearances  in the Import Declaration Service for private persons for 90 days.

A mandate provided by you enters into force immediately and the person you have authorised can lodge customs declarations during the whole period of the validity of the mandate. The authorised person can log in to the Import Declaration Service for private persons using the personal online banking IDs, mobile certificate or certificate card and can use the service on behalf of the assignor, i.e. on your behalf.

Please note: the authorised person can correct incomplete declarations submitted by him/her in the Import Declaration Service for private persons even if the period of validity of the mandate has ended.


User support

Suomi.fi identification and authorisation:

  • Customer service for companies and organisations: Mon-Fri 10-15, tel. 0295 53 5115. At other times: organisaatiopalvelut(at)dvv.fi.
  • Public Service Info: Mon-Fri 8-21 and Sat 9-15, tel. 0295 000, palveluneuvoja(at)kansalaisneuvonta.fi  

Customs transactions:

  • Finnish Customs, yritysneuvonta(at)tulli.fi, tel. 0295 5202, Mon - Fri 8-16

                            

Any questions?

Customs Information Service

Customs Information Service