- How to identify yourself and grant authorisations
- Services
- Import Declaration Service
- Export Declaration Service
- Transit Declaration Service
- Arrival and exit declaration service (AREX)
- Åland Tax Border Declaration Service (ALA)
- Customs Warehousing Declaration Service
- Intrastat Declaration Service
- Port Traffic Declaration Service (Portnet)
- Authorisation Service
- Attachment Upload
- Choose appropriate service channel
- Search and query services
- Disruption notices
- Message exchange
- Forms
- Application forms for authorisations
- Customs declaration (SAD)
- AEO forms
- AREX forms
- EORI forms
- Sea traffic forms
- Transit forms and guarantee templates
- Forms for credit customers
- Message exchange forms
- Forms for special procedures
- Export clearance forms
- Regulation on reliefs from customs duty
- Other customs forms
- Forms for exceptional situations
- Instructions for other service alternatives
- Bank and payment account monitoring system
You will need these Suomi.fi mandates
Mandates are needed in transactions with Customs, if a person who is not the CEO of the company or who does not have signatory rights takes care of the company’s transactions with Customs. On this page, there is a list of mandates for customs transactions, which the CEO or a person authorised by the CEO grants in Suomi.fi e-Authorizations.
On this page, you will find instructions on how to grant a mandate in Suomi.fi e-Authorizations.
1. If you submit statistical declarations
Mandate: Statistical declarations on intra-EU trade flows
This mandate allows the assignee to view and submit statistical declarations on intra-EU trade flows as well as send and receive messages related to these declarations on behalf of the assignor.
This mandate is used in the Intrastat Service.
2. If you submit customs declarations
Mandate: Customs clearance
This mandate allows the assignee to submit declarations and information related to customs clearance, view submitted declarations and decisions related to them, and send and receive messages related to customs clearance on behalf of the assignor.
This mandate code is used in our following services:
- Import Declaration Service
- Arrival and exit declaration service (AREX)
- Export Declaration Service
- Transit Declaration Service
- Customs Warehousing Declaration Service
- Attachment Upload Service
- Applying for an EORI number
- Applying for a message exchange authorisation
3. If you handle matters concerning authorisations
Mandate: Viewing customs authorisations
This mandate allows the assignee to view valid customs authorisations on behalf of the assignor.
This mandate is used in the EU authorisation services BTI and CDS as well as in the authorisation service of Finnish Customs.
Mandate: Drafting customs authorisation applications
This mandate allows the assignee to view valid customs authorisations, draft authorisation applications, edit draft applications as well as send and receive messages related to the applications on behalf of the assignor.
This mandate is used in the EU authorisation services BTI and CDS as well as in the authorisation service of Finnish Customs.
Mandate: Applying for customs authorisations
This mandate allows the assignee to view valid customs authorisations, create, supplement and submit authorisation applications and send and receive messages related to applications and authorisations on behalf of the assignor.
The mandate is used in the EU authorisation services BTI, CDS, eAEO and The INF service for special procedures, as well as in the authorisation service of Finnish Customs.
4. If you start using customs clearance software
Mandate: Message exchange with Customs
This mandate allows the assignee to send declarations and receive replies related to customs operations in message format on behalf of the assignor.
This mandate is used for declaring value-added tax on imports from and to the Åland Islands.
5. If you submit Åland tax border declarations
Mandate: Declaration of value-added tax on imports from and to the Åland Islands
This mandate allows the assignee to declare and view value-added tax information on imports crossing the Åland Islands tax border on behalf of the assignor.
The mandate is used for declaring value-added tax on imports from and to the Åland Islands.
User support
Suomi.fi identification and authorisation:
- Customer service for companies and organisations: Mon-Fri 10-15, tel. 0295 53 5115. At other times: organisaatiopalvelut(at)dvv.fi.
- Public Service Info: Mon-Fri 8-21 and Sat 9-15, tel. 0295 000, palveluneuvoja(at)kansalaisneuvonta.fi
Customs transactions:
- Finnish Customs, yritysneuvonta.lupa-asiakkaat(at)tulli.fi, tel. 0295 5202, Mon - Fri 8-16