You will need these Suomi.fi mandates 

Mandates are needed in transactions with Customs, if a person who is not the CEO of the company or who does not have signatory rights takes care of the company’s transactions with Customs. On this page, there is a list of mandates for customs transactions, which the CEO or a person authorised by the CEO grants in Suomi.fi e-Authorizations.

On this page, you will find instructions on how to grant a mandate in Suomi.fi e-Authorizations.

1. If you submit Intrastat statistical declarations

Mandate: Intrastat declarations on intra-EU trade flows

This mandate allows the assignee to view and submit Intrastat declarations on intra-EU trade flows as well as send and receive messages related to these declarations on behalf of the assignor.

This mandate is used in the Intrastat Service. 

2. If you submit customs declarations

Mandate: Customs clearance

This mandate allows the assignee to submit declarations and information related to customs clearance, view submitted declarations and decisions related to them, and send and receive messages related to customs clearance on behalf of the assignor.

This mandate code is used in our following services:

• Import Declaration Service
• Arrival and exit declaration service (AREX)
• Export Declaration Service
• Transit Declaration Service
• Customs Warehousing Declaration Service
• Attachment Upload Service
• Applying for an EORI number
• Applying for a message exchange authorisation
• Åland tax border declarations for businesses

3. If you handle matters concerning authorisations

Mandate: Viewing customs authorisations

This mandate allows the assignee to view valid customs authorisations on behalf of the assignor.

Authorisation is used in the Finnish Customs Authorisation Service and in the following EU transaction services: 

• BTI service
• CDS service
• REX system for registered exporters.    

Mandate: Drafting customs authorisation applications

This mandate allows the assignee to view valid customs authorisations, draft authorisation applications, edit draft applications as well as send and receive messages related to the applications on behalf of the assignor.

This mandate is used in the EU authorisation services CDS as well as in the authorisation service of Finnish Customs.

Mandate: Applying for customs authorisations

This mandate allows the assignee to view valid customs authorisations, create, supplement and submit authorisation applications and send and receive messages related to applications and authorisations on behalf of the assignor.

Authorisation is used in the Finnish Customs Authorisation Service and in the following EU transaction services: 

• BTI service
• CDS service 
• eAEO service
• INF service for processing
• REX system for registered exporters.

4. If you start using customs clearance software

Mandate: Message exchange with Customs

This mandate allows the assignee to send declarations and receive replies related to customs operations in message format on behalf of the assignor.
 
This mandate is used for declaring value-added tax on imports from and to the Åland Islands.

5. When you submit recapitulative statements for Åland tax border customers

Mandate: Declaration of value-added tax on imports from and to the Åland Islands

This mandate allows the assignee to declare and view value-added tax information on imports crossing the Åland Islands tax border on behalf of the assignor.

This mandate is used by customers with a tax border number for declaring VAT on imports from and to the Åland Islands.

6. If you view valid customs activity customer data

Mandate: Viewing of customs activity customer data

This mandate allows the assignee view valid customs activity customer data.

The mandate is used in the “My details” service.

User support

Suomi.fi identification and authorisation:

• Customer service for companies and organisations: Mon-Fri 10-15, tel. 0295 53 5115. At other times: organisaatiopalvelut(at)dvv.fi.
• Public Service Info: Mon-Fri 8-21 and Sat 9-15, tel. 0295 000, palveluneuvoja(at)kansalaisneuvonta.fi  

Customs transactions:

• Finnish Customs, yritysneuvonta(at)tulli.fi, tel. 0295 5202, Mon - Fri 8-16