identification for foreign citizens

Foreign citizens can log into Customs’ e-services and start using the authorisation service with the Finnish Authenticator foreign citizen identification service. The service requires registration.

You can identify yourself with the Finnish Authenticator app to access our following e-services:

  • Applying for an EORI number
  • the Intrastat Declaration Service
  • My Details 
  • The message exchange testing service
  • Authorisations and Decisions Service
  • Customs Clearance Service (businesses)

How do you start using Finnish Authenticator and how do you grant mandates?  

If the signatories of your Finnish business are foreign citizens: 

  • Persons with the right to sign the company name must start using Finnish Authenticator to be able to grant mandates in the service e-Authorizations.
  • The signatory’s Finnish Authenticator ID must be attached to the company’s details. You can submit an application for registering your right to grant a mandate in the Digital and Population Data Services Agency’s Mandate service provided by officials
  • When your signatory receives the right to grant a mandate, they can administer mandates for transactions independently through e-Authorizations.

If the persons responsible for customs transactions and statistics declarations in your company are foreign citizens:

  • These persons must start using the Finnish Authenticator.
  • The person who grants mandates for transactions on behalf of the company authorises, through e-Authorizations, the persons who use the Finnish Authenticator Identification Service.

More information

User support identification and authorisation:

Customs transactions:

  • General advice for business customers, tel. 0295 5202, Mon - Fri 8–16.15


Any questions?

Customs Information Service

Customs Information Service