- How to identify yourself and grant authorisations
- Services
- Import Declaration Service
- Export Declaration Service
- Transit Declaration Service
- Arrival and exit declaration service (AREX)
- Åland Tax Border Declaration Service (ALA)
- Customs Warehousing Declaration Service
- Intrastat Declaration Service
- Port Traffic Declaration Service (Portnet)
- Authorisation Service
- Attachment Upload
- Choose appropriate service channel
- Search and query services
- Disruption notices
- Message exchange
- Forms
- Application forms for authorisations
- Customs declaration (SAD)
- AEO forms
- AREX forms
- EORI forms
- Sea traffic forms
- Transit forms and guarantee templates
- Forms for credit customers
- Message exchange forms
- Forms for special procedures
- Export clearance forms
- Regulation on reliefs from customs duty
- Other customs forms
- Forms for exceptional situations
- Instructions for other service alternatives
- Bank and payment account monitoring system
Suomi.fi identification
Suomi.fi identification is used every time you log in to a service. Suomi.fi identification and authorisation is a service maintained by the Finnish Digital Agency, and support for users of the service is provided by Public Service Info.
The following authentication methods are used in Suomi.fi identification:
- online banking codes
- a mobile certificate (a mobile phone with a SIM card that has a mobile certificate) or
- a certificate card (an identity card granted by the Police, an organisation card granted by Finnish Digital Agency, i.e. a civil service card, or the card for professionals in social services or medical professionals, i.e. a Sote ID card).
If you cannot identify yourself electronically, you can do business with us in alternative ways or use a representative, for instance a forwarding company or Posti. Customs clearance cannot be done over the phone or by email.
Information on e-Identification
Read more about Suomi.fi mandates
User support
Suomi.fi identification and authorisation:
- Customer service for companies and organisations: Mon-Fri 10-15, tel. 0295 53 5115. At other times: organisaatiopalvelut(at)dvv.fi.
- Public Service Info: Mon-Fri 8-21 and Sat 9-15, tel. 0295 000, palveluneuvoja(at)kansalaisneuvonta.fi
Customs transactions:
- Finnish Customs, yritysneuvonta.lupa-asiakkaat(at)tulli.fi, tel. 0295 5202, Mon - Fri 8-16
We want to improve our website together with our customers. You can give us feedback by clicking “Send feedback”.
Send feedback