Suomi.fi authorisation in Customs’ e-services

Authorisation, i.e. the right to use services on behalf of another person, is needed whenever a company employee who is not the CEO or who does not have signatory rights handles customs transactions. The CEO must grant such other persons a mandate to handle the customs transactions that are necessary for the company. See this page for information on our services that use the Suomi.fi authorisation.

The CEO always grants mandates to employees of the company in Suomi.fi e-Authorisations

The CEO must always grant mandates to employees of the company in the service Suomi.fi e-Authorizations. Online banking IDs, mobile identification or a certificate card are used in Suomi.fi identification.

Mandates are not needed, the CEO of the company handles the customs transactions. 

There are different ways to authorise a representative, i.e. another company

The options for authorising an agent (accounting firm or forwarding agency) vary with each transaction service. The Suomi.fi authorisation service must be used with the following services:

  • Intrastat declarations
  • Åland tax border declarations
  • applying for authorisations valid in more than one Member State in the Customs Decisions System (CDS)
  • applying for binding tariff information decisions in the BTI service
  • applying for AEO authorisations in the eAEO Service.

It is not yet possible to use the Suomi.fi authorisation in our other services for authorising an agent. Otherwise, you can choose your method of authorisation as before.

Please note: Customs does not recommend that Suomi.fi e-Authorizations be used in the services listed below, as the representative can view all the details of the principal. However, if you nevertheless want to use a representative, we advise you to contact Customs Business Information: yritysneuvonta.lupa-asiakkaat(at)tulli.fi.

Granting mandates in different situations

Read the following instructions on how you as a CEO or as a person authorised by the CEO to grant mandates can grant mandates in Suomi.fi e-Authorizations in different situations.

Grant a mandate for transactions with Customs as follows: 

  1. Log in to Suomi.fi e-Authorizations using your own online banking ID codes, a mobile certificate or certificate card.
  2. Select Acting on behalf of a company.
  3. Select Grant a mandate.
  4. Select which company you wish to act on behalf of.
  5. Select the mandate type Mandate for transactions from the list.
  6. Under Parties, enter the personal identity code of the person.
  7. Select mandate, i.e. mandate code. On this page, you can see all mandates for customs transactions.
  8. Specify a period of validity for the mandate.
  9. Confirm that the details in the summary are correct.

Grant the mandate “Right to grant a mandate” as follows:

  1. Log in to Suomi.fi e-Authorizations using your own online banking ID codes, a mobile certificate or certificate card.
  2. Select Acting on behalf of a company.
  3. Select Grant a mandate.
  4. Select which company you wish to act on behalf of.
  5. Select the mandate type Right to grant a mandate, which gives a person the right to grant themselves and others mandates for transactions.
  6. Under Parties, enter the personal identity code of the employee.
  7. Select mandate, i.e. mandate code. On this page, you can see all mandates for customs transactions.
  8. Specify a period of validity for the mandate.
  9. Confirm that the details in the summary are correct.

Grant the representative (accounting firm or forwarding agency) a mandate for customs transactions.

  1. Log in to Suomi.fi e-Authorizations using your own online banking ID codes, a mobile certificate or certificate card.
  2. Select Acting on behalf of a company.
  3. Select Grant a mandate.
  4. Select which company you wish to act on behalf of.
  5. Select the mandate type Mandate for transactions from the list.
  6. Under Parties, enter Business ID of the representative.
  7. Select mandate, i.e. mandate code. On this page, you can see all mandates for customs transactions.
  8. Specify a period of validity for the mandate.
  9. Confirm that the details in the summary are correct.

First, make sure that you have been authorised by the company you represent to handle customs transactions.

Grant yourself a mandate for transactions with Customs as follows:

  1. Log in to Suomi.fi e-Authorizations using your own online banking ID codes, a mobile certificate or certificate card.
  2. Select Acting on behalf of a company.
  3. Select Grant a mandate.
  4. Select which company you wish to act on behalf of.
  5. Select the mandate type Mandate to represent from the list.
  6. Enter your own personal identity code under Parties.
  7. Select mandate, i.e. mandate code. On this page, you can see all mandates for customs transactions.
  8. Specify a period of validity for the mandate.
  9. Confirm that the details in the summary are correct.

First, make sure that you have been authorised by the company you represent to handle customs transactions.

Grant an employee of your company a mandate for customs transactions.

  1. Log in to Suomi.fi e-Authorizations using your own online banking ID codes, a mobile certificate or certificate card.
  2. Select Acting on behalf of a company.
  3. Select Grant a mandate.
  4. Select which company you wish to act on behalf of.
  5. Select the mandate type Mandate to represent from the list.
  6. Enter the personal identity code of the employee under Parties.
  7. Select mandate, i.e. mandate code. On this page, you can see all mandates for customs transactions.
  8. Specify a period of validity for the mandate.
  9. Confirm that the details in the summary are correct

First, make sure that you have been authorised by the company you represent to handle customs transactions.

Authorise the person to grant mandates to other employees of the company. The person can also grant mandates to themselves.

  1. Log in to Suomi.fi e-Authorizations using your own online banking ID codes, a mobile certificate or certificate card.
  2. Select Acting on behalf of a company.
  3. Select Grant a mandate.
  4. Select which company you wish to act on behalf of.
  5. Select the mandate type Representative’s right to grant a mandate, which gives a person the right to grant themselves and others mandates to represent.
  6. Enter the personal identity code of the employee under Parties.
  7. Select mandate, i.e. mandate code. On this page, you can see all mandates for customs transactions.
  8. Specify a period of validity for the mandate.
  9. Confirm that the details in the summary are correct.

User support

Suomi.fi identification and authorisation:

  • Customer service for companies and organisations: Mon-Fri 10-15, tel. 0295 53 5115. At other times: organisaatiopalvelut(at)dvv.fi.
  • Public Service Info: Mon-Fri 8-21 and Sat 9-15, tel. 0295 000, palveluneuvoja(at)kansalaisneuvonta.fi  

Customs transactions:

  • Finnish Customs, yritysneuvonta.lupa-asiakkaat(at)tulli.fi, tel. 0295 5202, Mon - Fri 8-16

                            


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