Identification and authorisation of private customers
As an identified customer in our e-services you can
- clear your consignment and pay import duties
- submit export declarations
- submit transit declarations
- submit attachments to export declarations
- submit customs warehousing declarations.
If you have a Finnish personal identity code, you can identify yourself with online banking codes, a mobile certificate (a mobile phone with a SIM card that has a mobile certificate) or
a certificate card. Read more about Suomi.fi identification
If you cannot identify yourself electronically, you can do business with us in alternative ways or use a representative, for instance a forwarding company or Posti. Customs clearance cannot be done over the phone or by email.
Identification for EU citizens
eIDAS identification for EU citizens is not yet available in our e-Services. You can still transact with us in other ways.
Authorisation of private customers
You can declare a consignment also on behalf of another person in the Import Declaration Service for private persons. You can grant a mandate, i.e. an authorisation for another person to declare the goods on your behalf. Respectively, another person can grant you a mandate for declaring a parcel on his or her behalf.
Read more: Transactions on someone else’s behalf in the Import Declaration Service for private persons