How to identify yourself and grant authorisations

Private customers

As an identified customer in our e-services you can

• clear your goods and pay import duties
• submit export declarations
• submit attachments to export and transit declarations
• send a question to our service Contact Customs Information.

You can identify yourself in different ways

If you have a Finnish personal identification number, you can identify yourself with

• online banking codes
• a mobile certificate (a mobile phone with a SIM card that has a mobile certificate) or
• a certificate card (an identity card granted by the Police, an organisation card granted by VRK, i.e. a civil service card, or the card for professionals in social services or medical professionals, i.e. a Sote ID card ).

Read more on the Suomi.fi means of identification used by Customs: Information on e-Identification (Suomi.fi).

If you cannot identify yourself electronically, you can do business with us in alternative ways or use a representative, for instance a forwarding company or Posti. Customs clearance cannot be done over the phone or by email.

Identifying an EU citizen

Unfortunately, eIDAS identification is not yet in use in our Import Declaration Service, our service Contact Customs Information and Export Declaration Service or Attachment Upload. You can, however, do business with us in the following ways:

• Authorise another person to submit an import declaration, i.e. perform customs clearance, on your behalf online in our Import Declaration Service.

• Ask for advice by phone from the Customs Information Service.

• Authorise an agent, e.g. a forwarding company or Posti, to perform customs clearance on your behalf.
• Submit an export declaration without identification in our Export Declaration Service
• Send attachments to Customs by email.
• Visit a customs office. Contact information and opening hours

Companies and corporations

As an identified customer in our e-services you can

apply for Binding Tariff Information

apply for AEO authorisation

• clear your consignment and pay import duties
• submit export declarations
• apply for an authorisation for comprehensive guarantee and an authorisation for payment deferment
• submit attachments to export and transit declarations
• submit declarations on transit area movements of goods
• submit declarations on the arrival and exit of goods
• submit customs warehousing declarations
• send a question to our service Contact Customs Information
• apply for an EORI-number
• submit Intrastat declarations on intra-EU trade
• submit VAT declarations on imports concerning the Åland Islands
• test cases in the direct message exchange for customs warehousing
• test sending attachments to declarations in the message exchange for import, export and warehousing
• apply for authorisation involving more than one Member State
• apply for Binding Tariff Information
• apply for AEO authorisation

 

Schedule for Suomi.fi identification and authorisations at Customs

Suomi.fi identification and authorisation were first taken into use in the Customs Decisions System (CDS), the Binding Tariff Information (EBTI) and the AEO application service (eAEO). As for Åland tax border declarations, Customs plans to deploy Suomi.fi identification and authorisations at the end of November 2019.

As regards import, export, Intrastat declarations, security data declarations, transit and other authorisation matters, Suomi.fi identification and authorisations will likely be introduced in 2019.

The solutions for identifying foreign nationals and for providing authorisations for special groups will be ready at a later stage. We will provide information on these separately. 

The services will be published on this page as and when the Suomi.fi identification and authorisations are introduced in them. Katso identification can be used until all customers have access to Suomi.fi identification.  

You will have access to all Customs-related authorisations on our Suomi.fi authorisations page and on the Suomi.fi e-Authorisations service page.