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By the end of this year, foreign persons and companies will be able to identify themselves in the e-services of Finnish Customs and use Suomi.fi authorisations

25.6.2020 13.35

On 11 June 2020, the Digital and Population Data Services Agency (DVV) launched an identification service for foreign citizens (Finnish Authenticator) and a Suomi.fi e-Authorizations mandate service provided by officials. With the help of these services, foreign persons, foreign companies and persons representing foreign companies will be able to start using Suomi.fi authorisations in the e-services of Finnish Customs by the end of this year. They will replace the Katso service, which will be completely discontinued on 31 December 2020. 

The foreign citizen identification service (Finnish Authenticator)

A foreign person can register a foreigner’s user identifier (UID) in the Finnish Authenticator identification service and verify his or her identity using the Finnish Authenticator application. After registering and initiating the use of the application, foreign persons can log into the e-services of Finnish Customs using their user ID, password and application PIN. A person representing a company also needs the required Suomi.fi mandates to be able to use the different e-services.

Instructions on the registration of a foreigner’s user identifier and initiating use of the application

The mandate service provided by officials enables the electronic granting of mandates and acting on behalf of other parties

The mandate service provided by officials enables parties that cannot independently grant electronic mandates in Suomi.fi e-Authorizations to grant electronic mandates and act on behalf of others. These parties include foreign companies, business partnerships, educational institutions, parishes and public organisations. Furthermore, with the service, persons without online banking codes or those who are otherwise unable to use electronic means can also grant electronic mandates.

The registration of the mandate begins by sending a mandate application and the required appendices to the mandate service provided by officials. In the service, the mandates presented in the application are entered by the official in the authorisation register on behalf of the applicant.

More detailed instructions on the submission of mandate applications in the mandate service provided by officials
Information on e-Authorizations

Keep track of the implementation of the services at Finnish Customs:
Subscribe to the customs clearance newsletter
Customs’ instructions on identification and authorisation

Customer support for companies and organisations:
Suomi.fi identification and authorisation: Digital and Population Data Services Agency, customer service for organisations, 10 am to 3 pm, organisaatiopalvelut(at)dvv.fi, tel.  0295 535 115

Customs transactions: Customs Information Service, tel. 0295 5202, 8 am to 4.15 pm.

Customer notice