If you don’t wish to receive the postal consignment, you should not clear it. If the postal consignment is not cleared within 20 days, the consignment will be returned to the sender. In the case of ordered goods, inform the seller that you have cancelled your purchase.
Before the expiration of the storage time you may notify Posti that you refuse to receive the consignment and that you wish for it to be returned to the sender.
The import of some goods is subject to restrictions and prohibitions. Such goods include medicines, foodstuffs, snus, products derived from endangered animals and plants, as well as dangerous objects. Even if the goods are sent as a gift, the same restrictions apply as when ordering goods. Read more: Ordering goods online
Check the EU customs and fiscal territories.
An article ordered and paid for over the Internet to be sent to another person is not a gift exempt of customs duty or taxes. Therefore, goods delivered to Finland from outside the EU customs and fiscal territory or from within the EU as undeclared are not exempt from customs duty and tax. Such consignments are subject to tax and are to undergo normal customs clearance. Read more: Ordering goods online
Bringing back foodstuffs from outside the EU as gifts is restricted due to the risk of animal diseases. The same import restrictions apply both to foodstuffs brought back by travellers and to foodstuffs sent as gift consignments. Instructions on bringing back foodstuffs are available on Evira’s website. The restrictions do not apply to gift consignments received from another EU country.
However, you may receive e.g. chocolate and sweets without restrictions. Read more on Evira’s website.
If a consignment contains several articles, e.g. a pair of skates and a radio receiver and their total value exceeds 45 euros, one of the articles can still be cleared through customs without payment of customs duty and value added tax, if the value of that article does not exceed the value limit mentioned above. The value of an individual article cannot be divided. The value limit is per consignment. The value of the goods is calculated on the basis of their prices in the country of dispatch. If you receive alcoholic beverages or tobacco products as gifts, read the related instructions: Receiving gifts
Relief from customs duty and taxes regarding gift consignments is only granted for goods that a private individual sends free of charge from a third country to another private individual within the customs and fiscal territory of the EU.
This means that tax exemption does not apply to gift consignments sent by a company. These consignments must be cleared through Customs and import duties must be paid on them. Read more about customs clearance.
Please read the instructions on the Tax Administration website.
A customs declaration is not required for such a consignment if it contains a gift not worth more than 45 euros sent by a private individual. However, for your postal package to be released, you must send Customs the following documentation:
- order confirmation or an account of the gift and its value
- arrival ID of the consignment and your contact details.
You can send the information by e-mail to lentoposti(at)tulli.fi. You can get more information on the Customs website or by calling the e-services telephone service, tel. +358 295 5206.
Alternatively, you can clear your consignment using the Import Declaration Service.
Gifts sent from the Canary Islands (and from elsewhere inside the EU customs territory, but from outside the EU fiscal territory) from a private individual to another that are worth up to 45 euros, and meant for the personal use of the consignee or their family members, are usually duty free and tax exempt, given that the nature and quantity of the goods does not imply commercial intent. Exceptions to the exemption from tax: gift consignments containing alcohol products and tobacco products, perfumes, eau de toilette products, coffee or tea.
Value added tax and excise duty are always collected when a gift consignment arrives from outside the EU and contains cigarettes, cigarillos, cigars, pipe tobacco and cigarette tobacco, alcohol or alcoholic beverages. Detailed information: Receiving gifts
Gifts sent from outside the EU from a private individual to another that are worth up to 45 euros, and meant for the personal use of the consignee or their family members, are usually duty free and tax exempt, given that the nature and quantity of the goods does not imply commercial intent. Exceptions to the exemption from duty/tax: gift consignments containing alcohol products and tobacco products, perfumes, eau de toilette products, coffee or tea.
Value added tax and excise duty are always collected when the gift consignment arrives from outside the customs and fiscal territory of the EU and contains cigarettes, cigarillos, cigars, pipe tobacco and cigarette tobacco, alcohol or alcoholic beverages. Detailed information: Receiving gifts
Goods that arrive from outside of the customs and fiscal territory of the EU, or from the EU’s customs territory but from outside of its fiscal territory, are usually to be cleared through Customs. As a consignee, you always have to clear any gift worth over 45 euros, since it is subject to tax. Read more about other gift consignments that need to be cleared through Customs. Even if the consignment is a gift, you must provide a receipt, invoice or other credible proof for the customs clearance, so that the value of the gift can be confirmed.
Read more about clearing gifts through Customs.
You can send chocolate and sweets to Finland as a gift.
Read more on Evira’s website.
You can send cheese from EU countries as a gift.
You cannot send cheese or dairy products to Finland from non-EU countries with the following exceptions:
- No import restrictions on products from Andorra, Liechtenstein, Norway, San Marino and Switzerland.
- You can send no more than 10 kilograms of cheese or other dairy products as a gift from the Faroe Islands, Greenland and Iceland.
Read more on Evira’s website.
Please note that many export restrictions also apply to gift consignments. Restricted goods include drugs that are classified as narcotics, goods made from endangered plants and animals, firearms and firearm supplies and cultural goods. The sender is responsible for finding out what the current export restrictions are, as well as the import restrictions of the country of destination. You can get more information about such restrictions e.g. from the embassy of the destination country or from its authorities. Finnish Customs does not provide information about the import restrictions of other countries. Read more about sending postal parcels on www.posti.fi.
Follow the instructions: Customs clearance of a postal parcel after delivery.
If the value of the gift is at most 45 euros, you can request Customs to release it. For the release of your parcel, you will need to send the following to Customs:
- the order confirmation, or some other account regarding the gift and its value
- the arrival ID and your contact information
by e-mail to Airport Customs: lentoposti(at)tulli.fi. If all the conditions regarding the gift are met, Customs releases the consignment to Posti for delivery to you. In other cases you will be contacted by Customs.
Item tracking service (Posti)
You can clear the consignment in the Import Declaration Service (available in Finnish and Swedish) even if its value is no more than 45 euros. If the gift is free of customs duty and tax, you do not need to pay any import taxes.
Read more: Clearing gifts through Customs
If you receive a gift you have to ask the sender to clarify what the gift is and how much it is worth, so that Customs can define whether it is a gift that can be released without customs clearance.
Gifts worth more than 45 euros are to be cleared through Customs, and import taxes are levied on them as for any other online purchase.
Read more: Clearing gifts through Customs
If you don’t know or you can’t find out the contents of the postal consignment even from its sender, you can make a forwarding agreement with Posti, in which case Posti takes care of the customs clearance. The service is subject to charge. You can contact Posti on 020 451 5900 or huolinta(at)posti.com.
PLEASE NOTE. Customs will not find out the contents of consignments at the request of customers.
Customs Information Service, Private customers
The cost of a call from a landline or mobile phone subscription is 0 cents/min + local network charge/ standard mobile rate.
In car tax matters, kindly contact the Tax Administration (vero.fi)