User instructions for the Import Declaration Service

For private persons

Guidance on how to use the service:

Guidance on customs clearance on this website:

For businesses

Guidance on how to use the service:

Guidance on customs clearance on this website:

Points to consider

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Contact us
Customs Information Service, Private customers
Monday to Friday 8 am–4 pm

Contact Customs Information

The cost of a call from a landline or mobile phone subscription is 0 cents/min + local network charge/ standard mobile rate.
In car tax matters, kindly contact the Tax Administration (vero.fi)

Customs Information Service, Business customers
Monday to Friday 8 am–4 pm

Contact Customs Information

The cost of a call from a landline or mobile phone subscription is 0 cents/min + local network charge/ standard mobile rate.

Telephone customer service

+358 295 527 018, EDI and Webbimport 9 am–3 pm
+358 295 52 333, Åland tax border matters 9 am–3 pm
+358 295 5202 Customs Information Service, Business customers 8 am–16


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