Instructions regarding special matters (authorisations, guarantees and initiating message declaration)
Mon–Fri 8 am–4.15 pm
For example, you can ask about following subjects:
- when to apply for an authorisation that is granted by Customs and which are the authorisation requirements
- when is a guarantee required of me
- when to initiate message declaration and what does it require of my company.
We aim to answer your enquiry no later than within three working days. If the matter is urgent, you can call the “General instructions for businesses” service number.