Changes in message exchange

Changes are reported using the application for message exchange (customs form 934) by ticking the option “Amendment application”. Changes can include:

  • changes in the software your company uses (may require repeating the testing with Customs)
  • your company wants to extend the use of message exchange to include another system
  • your company changes the service provider used in direct message exchange (if the company is a message declarant, you must notify Customs of the change of service provider, and the new service provider must have an authorisation for direct message exchange)
  • change of the operator used
  • your company wishes to give up its status as a message exchange customer due to, for example, corporate arrangements.

A company must submit a new application for message exchange if its Business ID changes.

Contact us
Customs Information Service, Business customers
Monday to Friday 8 am–4 pm

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