How do I submit an import declaration?

You can submit an import declaration once you have received a notice of arrival for the goods from the carrier or from Posti. You can submit the declaration yourself or have a representative submit it for you. The representative must present a power of attorney to Customs on request. You can submit the import declaration

Points to consider

Only the goods that have arrived can be cleared through customs.

If the goods have arrived in separate consignments, a separate import declaration must be submitted for each consignment. In the import declaration, only one date of arrival as well as the details of only one means of transport can be provided.

If you don’t know what goods there are in a consignment that has arrived, you can request an examination of the goods.


To submit message declarations you need an authorisation granted by Customs. In message declaration, the business customer sends the customs declaration from its own system directly to Customs' system. Read more: Message exchange


In order to submit a customs declaration online via the Import Declaration Service, a company must have a free-of-charge Katso ID issued by the Tax Administration. Business customers can use the service as cash or credit customers. A credit customer will receive a decision on release and a customs clearance decision immediately. A cash customer will receive a decision on release after paying the customs clearance decision.

Customs procedures in the Import Declaration Service

Go to the Import Declaration Service


The company completes the SAD form. The form can be completed in advance online, and then it must be printed on self-copying paper.

Printed customs forms are sold at Grano Oy’s online store Kopistore. The paper SAD must be submitted to the customs office that is closest to the goods and offers customs clearance services, during the opening hours of the office. Postal parcels can only be cleared at certain customs offices.

Contact information and customs offices
Customs declaration (SAD)


When doing business with Customs you can pay customs duties, taxes and guarantees with these means of payment:

  • cash
  • cheque
  • Visa Debit/Credit
  • Visa Electron
  • Mastercard Debit/Credit
  • Maestro and
  • V Pay.

Observe that when using the Import Declaration Service, the import taxes can only be paid directly from your bank account. Credit card functions cannot be used.


Contact us
Customs Information Service, Business customers
Monday to Friday 8 am–4 pm

Contact Customs Information

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